Hire the Best UX Researchers in Toronto, ON

If Users Are Struggling, Your Product Isn’t Working. Let’s Fix That. 🚀 A great product should feel effortless. If users hesitate, drop off, or don’t convert, something isn’t working. I help startups, growing businesses, and enterprises design intuitive, scalable, and high-converting digital experiences that: ✅ Reduce friction & improve user adoption ✅ Boost retention & keep users engaged ✅ Simplify complex workflows & data-heavy platforms With 8+ years in UX/UI & Product Design, I’ve worked with: 🔹 Fortune 500 companies refining enterprise UX 🔹 VC-backed startups launching new digital products 🔹 Growing businesses optimizing their platforms 🔹 Companies scaling from MVP to full-fledged solutions 📩 Let’s build something that works, send me a message. ——— ☕ The Longer, Sit-Down Version If you’d told me years ago that I’d be designing for Fortune 500 companies, YC-backed startups, and fast-scaling SaaS businesses, I probably wouldn’t have believed you. But here we are. I’m Saad 👋, a Senior UX/UI & Product Designer with 8+ years of experience in shaping user-friendly, high-performing digital products, the kind that don’t just look great but actually help businesses scale and succeed. I’ve helped build SaaS platforms that scaled to thousands of users, designed AI-powered experiences that feel human, and created fintech dashboards that make complex data digestible. My work has powered startups that went on to secure funding, grow exponentially, and dominate their markets. But here’s what really matters: I don’t just design screens, I solve business problems. When a startup founder is frustrated with low user engagement? 💡 I identify friction points and fix them with better UX. When a SaaS company struggles with high churn? 💡 I redesign onboarding flows to improve retention. When an AI product feels too “cold” for users? 💡 I design a conversational UX that feels engaging and human. It’s not just about “making things pretty.” It’s about making things work. SOME OF THE WORK I'VE DONE: 🔶 B2B SaaS Platforms – Built scalable dashboards for businesses handling millions in transactions. 🔶 AI & Conversational UX – Designed chatbot experiences that feel seamless and human-like. 🔶 Fintech Dashboards – Simplified complex financial data into clean, user-friendly interfaces. 🔶 Enterprise UX – Helped large-scale companies redesign outdated systems for modern teams. 🔶 Web & Mobile Apps – Created experiences that users actually enjoy using every day. I’ve worked with high-growth startups, global enterprises, and ambitious founders, all with one goal in mind: 🚀 To build digital experiences that people love. MY AREA OF EXPERTISE: ➡️ UX Design – UX research, UX Wireframing, Usability Testing, UX/UI ➡️ UI Design – Web UI design, SaaS UI designer, Mobile UI design ➡️ Product Design – Software design, Platform design, Dashboard design, Visual design ➡️ Mobile Design – Mobile app designer, App UI Design, App UX design ➡️ SaaS design – SaaS application, SaaS platform, SaaS product, SaaS UX designer ➡️ UX/UI Design – Web UI/UX design, Mobile UI/UX design, Web3 designer ➡️ Web Design – Visual designer, B2B website, Website design, Interaction design ➡️ Audit – UI audit, UX audit, SaaS audit, & Website audit, Product Audit ➡️ B2B Design – B2B web app, B2B website, B2B SaaS application WHY CLIENTS CHOOSE ME: ✔️ I think like a product owner, not just a designer. I don’t just follow a brief, I help shape the strategy behind it. ✔️ I design for business impact. User experience is more than just visuals. It’s about increasing retention, reducing churn, and driving conversions. ✔️ I’ve worked at every stage, from MVP to enterprise. I know how to scale design systems, optimize workflows, and create smooth user journeys. ✔️ I keep communication simple, clear, and efficient. No long-winded reports. No disappearing acts. Just seamless collaboration. If you’re a SaaS founder, a product manager scaling your app, or a startup ready to make an impact, let’s build something great together. 📩 Send me a message, let’s make your product better. P.S. If you don’t love my work, you don’t pay a penny. No risk, all reward. 🚀 Best, Saad -------------------------------------------------------------------------------------- KEYWORDS TO FIND ME: Web Designer, Website Designer, Landing page Designer, Webflow Expert, HTML5, CSS, Creative UI UX Designer, SaaS Designer, SaaS platform Designer, Complex dashboard design, Data Visualization, Webflow developer, Figma to Webflow, MVP Design, Software designer, AI platform design, AI SaaS design, Mobile ui design, App UI design, Mobile app designer, B2B platform design, B2B website design, Fintech designer, Admin panel design, Admin dashboard design, Web portal design, Website redesign, SAAS Redesign, Senior design, Expert designer, Web app design, Web & Mobile design, CRO Expert, UX Researcher, Usability testing, Wireframing, Prototyping, SaaS UX Designer, Figma designer

I specialize in helping businesses grow and thrive on WhatsApp by offering customized, scalable solutions tailored to their unique needs. Through WhatSawa.com, I lead a team of experienced developers who are experts in creating innovative solutions that unlock the full potential of the WhatsApp platform for marketing, sales, and customer support. What I Offer: 1. Custom WhatsApp Solutions: Leverage the power of the WhatsApp API to create AI-powered chatbots that automate workflows, enhance customer engagement, and reduce operational costs. Seamlessly integrate with advanced conversational AI capabilities, supporting multi-language interactions 2. White-Label Solutions: Expand your offerings by using our WhatsApp API products under your own brand, streamlining operations for your business or your clients. 3. Scalable Marketing Campaigns: As a former WhatsApp employee, I use insider expertise to help businesses craft and execute high-performing, scalable marketing campaigns using best practices. 4. End-to-End Integration: From implementing AI chatbots and knowledge bases to integrating with external systems (e.g., CRMs, e-commerce platforms, or payment systems), I create seamless customer journeys to enhance your WhatsApp presence. Technical Expertise: 1. API Expertise: Integration with tools like Stripe, Google Sheets, Paystack, OpenAI, and CRM platforms. 2. Workflow Automations: Zapier and Make.com to simplify processes and improve efficiency. 3. MVPs and Proof-of-Concept Development: Rapidly develop functional prototypes to test and scale ideas. 4. User Experience (UX) and Analytics: Conduct UX reviews, customer journey mapping, and user research to enhance customer satisfaction. 5. AI Chatbot Development: Building advanced, natural-language-enabled bots for customer service, sales, and support. Why Work With Me? 1. Former WhatsApp Professional: I bring industry insights and hands-on experience in building solutions that optimize WhatsApp for businesses of all sizes. 2. Team of Experts: My developers bring years of experience in API integration, chatbot development, and system automation. Together, we ensure every solution is robust, scalable, and tailored to your needs. 3. Customized Approach: Whether you’re a small business looking to enhance customer communication or an enterprise seeking to scale your operations, I provide a personalized strategy aligned with your goals. Let’s work together to create a customized WhatsApp solution that drives growth, improves engagement, and meets your unique business needs. Schedule a consultation today, and let’s start building something impactful. Founder, Whatsawa.com

🏆 I love UX and challenges. It’s not just about crafting a pretty UI – there are countless UI kits and accelerators for that. Where I truly shine is in providing the best UI UX design suggestions and translating them into user flows, ensuring all potential use cases are predicted and accounted for. Together with my brother, I co-founded Cieden, now ranked among the top design agencies on Clutch and Upwork. About: 🏆 Upwork Top Rated Plus with 100% job success score; 🚀 Recognized among the Top 5 UI UX agencies in Ukraine by Clutch; ⚡️ 10+ years providing complex UI UX design solutions; 🎯 300+ UI UX design projects with real business outcomes; 🌟 Consistently achieving 100% customer satisfaction thanks to our relentless focus on client needs. 💎 $2M+ Total earned on Upwork; 📈 63,356+ total hours in UI UX Design, research, prototyping, and UI UX Figma design software. 💜 Clients: Apollo, Blizzard, MedEntry, elGrocer, Sitenna, Exceeders By following the latest trends in user experience design and responsive design, I ensure you receive fresh, up-to-date, and innovative solutions. Simplicity and usability are my core values, and I focus on making even the most challenging user interfaces intuitive and easy to navigate. Another strength I bring to the table is a sharp focus on your business goals. Whether it's UX research, competitive analysis, user journey mapping, or information architecture, I aim to align my design strategy with your objectives. I help brainstorm product features, provide thoughtful feedback (and necessary pushback), and serve as a reliable sounding board to refine your product roadmap. I'm equally comfortable leading discovery workshops, conducting user interviews, and delivering pixel-perfect Figma prototypes ready for developer handoff. What I offer: ✔ Customized Design Process. Tailored UI UX design solutions that include thorough UX research, user-centric wireframing, rapid design sprints, and high-fidelity UI design, all with seamless collaboration alongside developers. ✔ Strategic and Creative Approach. I combine strategic thinking, design thinking, and creativity to meet both business objectives and user needs effectively. ✔ Healthcare UI UX Design Expertise: Healthcare is one of my core domain specializations, with 45+ projects delivered and 10 years of hands-on experience. My work spans telemedicine platforms, clinical and patient portals, health monitoring and tracking tools, medication management systems, mental health apps, and AI-assisted diagnostics. Comprehensive Expertise: • Complete UI UX Design Services
 • User Experience Design and UX Research
 • Wireframing, Prototyping, and Mockup Design
 • SaaS, Enterprice, B2B, and B2C Interface Design
 • Responsive Design for Mobile and Web
Apps • A/B Testing, Usability Testing, and Interaction Design
 • Dashboard and Platform Design for SaaS, FinTech, Education, Healthcare, eCommerce, AI, Logistics, Automotive, Enterprice and more
 • UI UX Research, Material Design, and clickable prototypes for iOS and Android app design • Product Design for SaaS and B2B Tools • Design Audit, UX Audit & Heuristic Evaluation • Developer Handoff, Design Tokens & Component Libraries My Stack: • Design: Figma, FigJam, Adobe XD • AI: Cursor.ai, Claude Code, ElevenLabs, AG-UI, Next.js, Convex • Design systems in code: Unlike others, I do UX Engineering, so I provide components in React code, create storybooks, and set up chromatic UI testing. If you're looking for a UI UX designer, Senior UI UX designer, product designer, Figma expert, SaaS designer, healthcare UI UX designer, healthcare design, dashboard designer, UI UX Designer, or a design partner to enhance your digital product – feel free to reach out. I'm always open to collaborating with bright and passionate individuals 🙌

Most teams want AI in their product, but few know where it actually belongs. I am Yuriy, Founder of Cieden. We are a specialized Product Design Agency and UX Engineering partner sitting at the intersection of High-End Aesthetics, Business Intelligence, and Technical Architecture. We have moved beyond the "design-only" model. We merge Senior UI UX Design with Front-End Engineering to ship functional prototypes in code (React, Next.js, Convex, Vercel) while traditional agencies are still polishing static Figma files. You get the output of a designer and a developer in one workflow, eliminating handoff friction, coordination overhead, and UX debt by default. Core Value Proposition: ◾️ Agentic UI & AI Orchestration. We design interfaces for Autonomous Agents, Multi-Agent Systems, and Agent Orchestrators. We specialize in Human-in-the-loop (HITL) workflows, making complex AI logic steerable and transparent. ◾️ Generative UI & LLM Integration. Expertise in building custom wrappers and interfaces for GPT-4o, GPT-5, Claude 3.5/4, and Gemini. We create Generative UI that adapts dynamically to model outputs. ◾️ Rapid Prototyping & MVP Velocity. We ship clickable, code-based prototypes for user validation in 4 weeks. Our record includes a multimodal banking MVP for 200M+ users in just 2.5 weeks. ◾️ UX Engineering & Design Systems. We deliver Design Systems in Code, managing Design Tokens, Storybook documentation, and Chromatic UI testing. We commit UI fixes directly to your GitHub/GitLab repository. Our Stack: ◾️ Design: Figma, FigJam, Claude Design ◾️ AI: Cursor.ai, Claude Code, ElevenLabs, AG-UI, Next.js, Convex, OpenAI, Gemini, Perplexity ◾️ Design systems in code: Unlike others, we do UX Engineering, so we provide components in React code, create storybooks, and set up chromatic UI testing; we also commit UI fixes. ◾️ Collaboration: Notion, Jira, Slack, Google Workspace Specialized Expertise: ◾️ SaaS & B2B Enterprise: Dashboards, CRM, ERP, and High-Density Data Visualization. ◾️ Fintech & Healthtech: Decision-making tools, secure portals, and HIPAA/GDPR-compliant UX. ◾️ AI Chatbots: Conversational AI, RAG-based interfaces, and Voice UX (VUI). ◾️ Product Strategy: Deep UX Research, User Interviewing, Persona Mapping, and Redesign Roadmaps. Proven Track Record: 🏆 Upwork Top Rated Plus with a proven track record of excellence; 🚀 Recognized among the Top 5 UX agencies by Clutch; 📈 10+ years providing complex UI UX solutions; 🎯 300+ UI UX design projects with real business outcomes; 💎 Consistently achieving 100% customer satisfaction thanks to our relentless focus on client needs. Clients: Apollo, Blizzard, MedEntry, elGrocer, Sitenna, Exceeders Collaboration Model: We attend your stand-ups. We act as your internal product design department, scaling up or down as your roadmap requires. If you’re ready to build an AI-driven product or transform your business with software and AI, let’s connect. The right strategy and execution can save you months of development time, reduce costly mistakes, and accelerate your path to growth.

I design SaaS products, web applications, and mobile experiences that turn complex workflows into simple, intuitive user journeys. Most digital products don’t lose users because of missing features — they lose them because users can’t understand how to navigate or complete key actions. I focus on solving that through structured UX, clear user flows, and conversion-focused interface design. My work blends UX strategy and UI execution — from early-stage wireframes to scalable design systems in Figma — ensuring your product is not only visually clean but also easy to use and ready to grow. What I can help you with: • SaaS dashboards & admin panels • Web & mobile app UI/UX design • Product redesigns & UX improvements • Landing pages focused on conversion • UX audits & usability improvements • Wireframes, flows & interactive prototypes • Scalable design systems in Figma My approach: • Understand user behavior + business goals • Identify friction points in the user journey • Design clear flows and information structure • Build clean, scalable UI systems in Figma • Deliver production-ready design files for developers Results-focused experience: I’ve worked on SaaS platforms, research systems, and digital products where design improvements led to: • Increased user engagement (+30%) • Improved onboarding completion rates (+25%) • Higher conversion through UX optimization (+40%) I don’t just design interfaces — I focus on how real users interact with your product and where they struggle. My goal is to improve clarity, reduce friction, and make your product easier to use so it performs better for both users and business outcomes. If you're building a SaaS or web product and need help with UI/UX design, product design, or improving your dashboard UX, I can help you identify usability issues and turn them into clear, structured design improvements.

I help businesses build digital products that people actually want to use, by combining the rigour of a researcher with the craft of a designer. With 8+ years in UX research (from academic studies to usability testing and quantitative analysis) and 4 years designing web and mobile products, I work at the intersection of data and design. That means every recommendation I make is grounded in evidence, and every design decision has a clear "why" behind it. What I bring to your project: UX research & usability testing - uncovering what's really blocking your users Wireframes, user flows & prototypes in Figma - from early concepts to developer-ready specs Design audits - identifying friction points and aligning your product with accessibility and conversion best practices Storytelling across mediums - websites, apps, illustrations, and video, to communicate ideas clearly Past work has led to measurable improvements in session duration and bounce rates. I care about outcomes, not just deliverables.