Carrier Relations & Routing Operations Manager (CPaaS Enterprise Gateway)

We are an enterprise-grade CPaaS provider deploying distributed, multi-tenant cloud communication infrastructure across North America. To support our horizontal scalability, down-stream client sharding, and high-availability routing metrics, we are expanding our upstream wholesale carrier matrix. We are seeking a highly specialized Carrier Relations & Routing Operations Manager to act as our core interconnect negotiator with Tier-1 wholesale aggregators. Core Responsibilities: Act as the primary technical-commercial liaison during procurement, programmatic peering, and trunk provisioning with major wholesale CPaaS networks. Lead introductory discovery and technical scoping calls (via Zoom) with vendor account engineers to articulate our API transaction profiles, multi-tenant architecture, and egress routing topologies. Streamline localized brand documentation and localized registry alignment across multiple upstream gateway pipelines. Requirements: Exceptional, deep-dive understanding of the modern CPaaS and programmatic messaging ecosystem. Must be 100% fluent in industry architecture: A2P vs P2P traffic profiles, SMPP/HTTP API transport, 10DLC routing frameworks, and Toll-Free verification workflows. Native English with strong corporate presence suitable for high-level vendor-facing video conferences. Prior professional tenure at major cloud communications providers (e.g., Twilio, Sinch, Bandwidth, Intelequent) is appreciatively preferred.