Client Onboarding Manager — Funnels, Typeform, Facebook Ads & Web Builders

We're looking for an experienced, detail-oriented Onboarding Manager to fully own our client onboarding process. You'll be the person who takes new clients from "just signed" to "fully set up and running," ensuring a smooth, professional experience every step of the way. This is a hands-on, project-management-heavy role. You'll be onboarding roughly 3-4 new clients per week, so strong organization and the ability to juggle multiple onboardings at once is essential. To help you move fast, we'll provide you with a Claude Pro account to streamline your workflow. WHAT YOU'LL DO - Own and run the end-to-end client onboarding process - Build and configure funnels, including creating intake forms in Typeform (or similar) - Help clients set up and configure their Facebook Ads Manager accounts - Build and edit landing pages/websites using drag-and-drop builders - Communicate with clients via email and the occasional video call - Coordinate with our technical team (engineers) to resolve setup issues - Keep onboarding projects organized, on-track, and on-time WHAT WE'RE LOOKING FOR - Strong project management experience - you've kept multiple moving pieces on track before - Solid understanding of marketing funnels and how they fit together - Real, hands-on experience building Typeforms (or similar form tools) - Working knowledge of Facebook Ads Manager, including account setup - Comfortable with drag-and-drop website builders - Excellent written English and confident on video calls with clients - Comfortable communicating with technical people such as engineers - Experience successfully managing a team - Able to work U.S. business hours DETAILS - Ongoing, long-term role - Pay: $360 per month to start which will grow over time as you onboard more clients (this is a recurring monthly engagement) - Claude Pro account provided To apply, please tell us briefly about a client onboarding process you've owned, the tools you used, and your experience managing a team.