E-Commerce Website Manager/Developer

Job Description: We are looking for an experienced freelancer or agency to manage, maintain, and grow our online grocery store. Our business operates a successful online grocery store serving customers in Tokyo and across Japan. Our current website development and maintenance contract is ending soon, and we are looking for a reliable long-term partner who can help take our e-commerce business to the next stage. Responsibilities: * Website maintenance and technical support * Improve website speed and performance * SEO optimization for Google Japan * Product catalog management * Mobile optimization * UX/UI improvements * Integration of marketing and automation tools * Payment gateway and shipping system support * Conversion rate optimization * Security updates, monitoring, and backups * Website analytics and reporting * Suggest and implement growth strategies Current Situation: * Established online grocery store serving customers throughout Japan * Thousands of products including groceries, snacks, spices, rice, beverages, and household items * Existing website with active customers and regular orders * Looking for both technical management and business growth support What We Need: 1. Review our current website and provide a detailed audit. 2. Maintain and improve the existing website. 3. Improve SEO rankings and organic traffic. 4. Increase online sales and customer retention. 5. Recommend and implement new features. 6. Provide ongoing monthly support and maintenance. 7. Develop a roadmap for future growth. Required Skills: * E-commerce website development and management * SEO and digital marketing * Website performance optimization * UX/UI design * Payment and shipping integrations * Analytics and conversion optimization * Strong communication skills Preferred Experience: * Grocery or retail e-commerce * Multi-category online stores * Subscription and loyalty programs * Japanese market experience * Mobile commerce optimization Proposal Requirements: Please include: * Portfolio of similar e-commerce projects * Technologies and platforms you specialize in * Monthly maintenance and support cost * Hourly rate (if applicable) * Examples of traffic and sales growth achieved for clients * Initial recommendations after reviewing our requirements Budget: Open to proposals (Hourly or Monthly Retainer) Duration: Long-term partnership preferred We are looking for a proactive partner who can not only maintain the website but also help grow the business, improve customer experience, and increase online sales.