Custom iPad Client Closeout, Feedback & Review Automation Platform Developer

Custom iPad Client Closeout, Feedback & Review Automation Platform Developer Project Overview We are a high-end residential design-build firm seeking a developer to create a custom iPad-based client closeout platform. The system will be used during final project walkthroughs to conduct a structured satisfaction survey, capture referrals and testimonials, generate personalized AI-powered review content, and guide homeowners through the Google Review submission process. Our goal is to create a seamless, professional experience that increases client engagement, captures valuable feedback, improves our online reputation, and strengthens long-term client relationships. This project will be used by our team in homeowners' residences during project closeout meetings and should be designed to be simple, intuitive, and completed in just a few minutes. Desired Workflow 1. Team member conducts an in-person closeout survey with the homeowner. 2. Responses are entered into the iPad application. 3. The system evaluates client satisfaction and identifies highly satisfied clients. 4. AI generates a personalized review draft based on the client's actual responses. 5. The client reviews and edits the review if desired. 6. The client enters or confirms their Google account information. 7. The system directs the client to our Google Review page and facilitates the review submission process. 8. Survey results, testimonials, referral opportunities, and review data are stored in a database and/or Google Sheets. Survey Questions The application should allow us to customize and modify survey questions over time. Initial questions may include: Overall Satisfaction * How satisfied are you with your overall experience? * Did the completed project meet or exceed your expectations? * Would you hire us again for future projects? Communication * Were we responsive to your questions and concerns? * Did you feel informed throughout the process? Design & Construction Experience * Were you satisfied with the design process? * Were you satisfied with the quality of workmanship? * Did our team effectively solve challenges that arose during the project? Referrals & Advocacy * Would you recommend us to friends or family? * Would you be willing to provide a referral? * Would you be willing to participate in a future case study or testimonial? Marketing Permissions * May we use photos of your project in our marketing materials? * May we use portions of your testimonial or review in our marketing materials? AI Review Generation Based on survey responses, the application should generate a natural, authentic review draft. Example: "Working with Marvista Design + Build was a wonderful experience. Their team was responsive, professional, and highly organized throughout the entire process. We especially appreciated their communication, attention to detail, and commitment to quality. The finished project exceeded our expectations, and we would gladly recommend them to anyone considering a remodeling project." The generated reviews should vary in language and structure so they feel authentic and personalized. Additional Features Testimonial Capture * Collect written testimonials * Optional voice-to-text testimonial entry * Store testimonials in a searchable database Referral Capture * Identify clients willing to refer others * Capture referral contact information * Track referral opportunities Net Promoter Score (NPS) * Include NPS scoring * Flag dissatisfied clients for internal follow-up * Prevent unhappy clients from being directed toward public review requests Reporting Dashboard * Review completion statistics * NPS tracking * Referral tracking * Testimonial tracking * Historical reporting Data Storage Preferred integrations include: * Google Sheets * Google Workspace * Airtable * Cloud database solutions We are open to recommendations. Technical Requirements We are open to the developer's recommendation regarding architecture and technology stack. Potential solutions include: * Native iPad application * React Native * Flutter * Progressive Web Application (PWA) * OpenAI API integration * Google Workspace integration * Airtable integration The solution should be easy to maintain and scalable for future enhancements. Future Vision This is intended to become Phase 1 of a broader client experience platform that may eventually include: * Automated review campaigns * Referral management * Client for Life program tracking * Testimonial library management * CRM integration * Marketing automation We are looking for a developer who can help us think strategically about the long-term roadmap, not simply build the initial application. Ideal Freelancer We are looking for someone who: * Has experience building custom business applications * Has experience with AI integrations * Has experience with survey platforms and workflow automation * Understands user experience and interface design * Can recommend the best technical approach * Can build scalable solutions that can evolve over time When Applying, Please Include 1. Examples of similar applications you have built. 2. Experience with AI-generated content and OpenAI integrations. 3. Experience with Google Workspace, Airtable, or CRM integrations. 4. Your recommended technical approach for this project. 5. Estimated timeline and budget range. 6. Any suggestions for improving the workflow described above. We are less concerned with a specific technology stack and more interested in finding the right development partner who can help us create an exceptional client experience.