Higher Education Admissions SME

Higher Education Admissions SME — CRM Demo Support The engagement We need a higher-ed subject-matter expert to help us prepare and deliver a live vendor demonstration for a university, and to answer questions credibly on the call. What you'll do • Review the client's demo question set, and our solution approach • Pressure-test our demo scenarios against how admissions, recruitment and student records actually work in a university • Help shape the narrative for a technical audience (system-office and campus IT staff) • Join the live demonstration and field questions on admissions process, workflow variation across campuses, and enrollment operations You must have • Hands-on experience in university admissions or enrollment management (director- or manager-level, or a consultant who has served that function) • Working knowledge of the prospect-to-applicant-to-student lifecycle: inquiry, application, review, decision, matriculation, and the handoff to advising • Familiarity with University CRM • Comfort speaking on camera, answering unscripted questions • Availability at short notice; the demonstration is imminent Helpful, not required • Salesforce Education Cloud or another higher-ed CRM (Slate, EnrollmentRx, TargetX) • Experience in a multi-campus or system-office environment • Exposure to graduate admissions or selective/cohort-based health programs Engagement Short-term contract, remote. Prep sessions plus the live demonstration. Rate negotiable based on experience; extension likely if we win.