Inside Sales Account Manager

We are seeking an organized, driven, and dependable Inside Sales Account Manager to support our sales team and help develop new business opportunities. This role will manage the day-to-day activity required to keep sales opportunities, customer requests, partner relationships, and orders moving forward. The ideal candidate is proactive, comfortable working in a fast-paced environment, and able to manage multiple priorities without constant supervision. Responsibilities * Prospect and identify new sales opportunities within assigned accounts and territories. * Prepare customer quotes and support field sales representatives throughout the sales process. * Follow up with customers on open quotes, renewals, orders, and next steps. * Coordinate with distributors and technology partners on pricing, availability, licensing, and order status. * Schedule regular account-planning meetings with technology partners. * Assist with target-account research and outbound sales campaigns. * Send invoices and ensure customers receive accurate order and shipment information. * Maintain accurate customer, opportunity, pipeline, and activity information in the CRM. * Communicate professionally with customers, distributors, and technology partners. * Take ownership of assigned opportunities and ensure follow-up commitments are completed. Requirements * At least two years of experience in inside sales, account management, sales support, or sales operations. * Previous experience working in technology, IT, cybersecurity, telecommunications, distribution, or a related industry is strongly preferred. * Experience creating quotes and working with pricing, purchase orders, invoices, or renewals. * Strong prospecting and customer follow-up skills. * Excellent written and verbal communication skills. * Highly organized with strong attention to detail. * Ability to manage multiple quotes, orders, customers, and deadlines at the same time. * Comfortable making outbound calls and communicating directly with customers. * Experience using a CRM and maintaining accurate pipeline information. * Strong Microsoft Office or Google Workspace skills. * Ability to work independently, solve problems, and take initiative. * Reliable, responsive, and consistent in completing assigned work. * Must be comfortable working in a growing company where responsibilities may evolve. * A bachelor’s degree is not required. The right candidate will be someone who takes ownership, follows through, communicates clearly, and wants to grow into a larger sales role within the company.