Part time medical billerand CRM for multi-specialty practice

Job description: We are seeking an experienced and highly resourceful Medical Biller / Revenue Cycle Specialist to support a growing integrative medical practice focused on chronic pain, nervous system regulation, mood disorders, primary care, acupuncture, massage therapy, injections, Botox, and ketamine/Spravato-assisted treatment. This is not a basic billing position. We are looking for someone who understands complex outpatient billing, hybrid cash-pay models, revenue optimization, and familiar with the operational side of a modern integrative practice. The ideal candidate is proactive, tech-savvy, detail-oriented, and capable of helping maximize ethical reimbursement while supporting excellent patient experience and practice organization. Responsibilities ---------------- - Credential providers and communicate with insurance companies as needed - Submit, track, and manage insurance claims - Review and optimize CPT/ICD-10 coding accuracy - Maximize appropriate primary care E&M coding - Understand billing workflows for: - Primary care - Chronic pain management - Acupuncture - Massage therapy - Trigger point or injection services - Botox - Ketamine/Spravato-assisted treatment - Hybrid cash-pay and insurance-based services - Manage claim denials, appeals, corrections, and aging reports - Generate and send superbills - Submit invoices and collect patient payments in a timely manner - Track patient balances, collections, and income flow - Help manage CRM and patient communication workflows - Monitor revenue cycle metrics and identify opportunities for improvement - Coordinate with provider regarding documentation and coding optimization - Maintain HIPAA compliance and confidentiality - Help provider prepare for and defend against claim audits. We need minimal support currently, but as providers become credentialed the billing needs would increase. Currently maximum is 10 hours per month with potential to grow long term.