Property Management Mentor for Affordable Housing

I am looking for a property management mentor to help me build a professional operating system for a small but growing affordable housing portfolio that serves vulnerable people. This is not just a normal rental business. I am a newer affordable housing developer in Washington State, and my company currently manages 22 units, with more in the pipeline. Eighteen of these units serve homeless survivors of domestic violence under long-term affordability restrictions. Several other units serve families at or below 50% AMI. This work matters deeply to me. I see it as a calling and an important community mission. But operationally, I need help. I am not a natural operator, and my property management systems are not yet where they need to be. I need someone experienced who can get on the phone with me weekly, look at my actual situation, ask the right questions, and help me become a better property manager/operator. This is not a full-service property management role. I am looking for a mentor/advisor who can help me understand what to do, what to review, what to delegate, and how to build systems that my remote assistant and I can execute. Current situation: -22 units currently under management -Affordable housing / mission-driven housing focus -Housing for homeless survivors of domestic violence -Other units serving families at or below 50% AMI -More units in the development pipeline -Remote property management assistant available to help with admin tasks -Partially transitioned to Buildium (some units still on Avail) -Mix of check payments and electronic payments -No clean integrated bookkeeping workflow yet -Multiple entities and bank accounts -State/county/funder requirements to track -Nonprofit partner involved in tenant referrals/support -No complete SOP library yet -No reliable operating calendar yet The areas where I most need help: -Buildium setup, cleanup, workflows, and reporting -Property management bookkeeping workflows -Rent collection systems -Tenant ledger review -Delinquency tracking -14-Day Pay or Vacate Notice preparation workflow under owner direction -Monthly reports I should be reviewing -Operating calendar -Compliance calendar -Nonprofit partner communication rhythm -SOPs and checklists -Clear weekly task assignments for my remote assistant -General property management best practices I especially need practical help understanding the financial/bookkeeping side of property management: tenant ledgers, rent roll, deposits, bank reconciliation, property-level reporting, owner/entity accounting, security deposits, unpaid balances, and monthly closeout routines. Buildium experience is strongly preferred. Experience with AppFolio, Rent Manager, Propertyware, QuickBooks, Avail, or similar systems may be acceptable if you are strong in property management accounting and can become useful in Buildium quickly. Possible working structure: I am open to discussing the best structure for this engagement. A good starting point may be a paid diagnostic sprint where you review my current setup and help identify the highest-priority fixes. After that, I would be interested in ongoing weekly mentoring/advisory support if the fit is strong. A useful engagement might include: -Phone or Zoom calls -Review of my current Buildium/property management setup -Review of the most urgent property management issues -Review of key reports or workflows -Clear assignments for me and my remote assistant -Templates, checklists, SOPs, or operating calendar improvements -Practical guidance on what to fix first, second, and third Ideal candidate: -Experienced in residential property management operations -Strong with property management bookkeeping/accounting workflows -Buildium experience strongly preferred -Comfortable getting on phone/Zoom calls -Able to explain things clearly and patiently -Practical, organized, and direct -Able to help a newer owner/operator impose order on chaos -Comfortable creating SOPs, checklists, calendars, and task systems -Comfortable working with and helping structure a remote assistant’s work -Mission-aligned and interested in housing vulnerable populations -Bonus: affordable housing, nonprofit housing, AMI-restricted housing, HUD, HOME, HTF, LIHTC, fair housing, domestic violence survivor housing, or grant-funded housing experience