Trustpilot Review-Generation Specialist

Posted last month

Worldwide

Summary

We’re looking for a freelancer or agency with proven experience helping companies grow their Trustpilot reviews the right way — through legitimate, Trustpilot-compliant review-generation campaigns. We want more of our genuinely happy customers leaving reviews, not gimmicks that risk getting flagged. What you’ll do: • Set up and optimize automated review-invitation flows (post-purchase and post-support) using Trustpilot’s tools and integrations • Improve our invite-to-review conversion rate (timing, copy, channel, follow-ups) • Advise on collecting reviews across the customer journey without violating Trustpilot’s guidelines • Help establish a process for responding to reviews, especially negative ones, to lift our overall rating over time • Report on results: invites sent, reviews collected, rating trend You’re a fit if you have: • Hands-on experience growing a company’s Trustpilot profile (please share examples or results) • Familiarity with Trustpilot’s API/integrations and major platforms (Shopify, Zapier, email tools, etc. — tell us what you’ve used) • A clear understanding of what is and isn’t compliant, and why staying compliant matters • Strong, friendly writing for review-request and response copy To apply: Briefly describe a Trustpilot project you’ve run, the approach you used, and the outcome. Note your rate and availability.

  • Not Sure
    Hourly
  • < 1 month
    Duration
  • Expert
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Customer Experience
Customer Service
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:4 weeks ago
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jul 22, 2015
  • United States
    Jersey City9:03 AM
  • $21K total spent
    146 hires, 6 active
  • 425 hours
  • Retail & Consumer Goods
    Small company (2-9 people)

Explore similar jobs on Upwork

Pest Removal and Attic CleaningHourly‐ Posted 2 weeks ago
PhotoScape
Photo Editing
Virus Removal
$55 Test Center Mystery Visit, Pokhara, NepalFixed-price‐ Posted 2 months ago
English
Data Entry
Writing
Quality Inspection

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo