Twilio WebRTC Expert Needed to Fix TURN/ICE Connectivity & Voice Call Failures

Posted 4 weeks ago

Only freelancers located in the U.S. may apply.U.S. located freelancers only

Summary

We are experiencing Twilio Voice/WebRTC connectivity issues in our browser-based calling application. Twilio diagnostics show that TURN UDP connectivity is failing, while TURN TCP and TLS connectivity pass. Voice test calls fail with Error 31009 (“No transport available to send or receive messages”) and ICE connection establishment failures. We need an experienced Twilio/WebRTC specialist to diagnose the root cause, determine whether the issue is related to network/firewall settings, TURN/STUN configuration, ICE negotiation, or Twilio Voice SDK implementation, and implement a working solution. The goal is to restore successful browser-based voice calls and document the fix.

  • Less than 30 hrs/week
    Hourly
  • < 1 month
    Duration
  • Intermediate
    Experience Level
  • $45.00

    -

    $70.00

    Hourly
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Twilio API
WebRTC
VPN
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:4 weeks ago
  • Hires:
    1
  • Interviewing:
    1
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Mar 12, 2017
  • United States
    Short Hills11:12 AM
  • $351K total spent
    159 hires, 29 active
  • 15,238 hours
  • HR & Business Services
    Small company (2-9 people)

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