Reliable Customer Service Representative (Full-Time, Remote)

We’re looking for someone who is extremely reliable, prompt to respond, flexible with their schedule and who genuinely cares about helping people. Someone who takes pride in clear communication, thoughtful problem-solving, and making every customer feel valued. You’ll be joining a small, remote team that believes great customer service comes from empathy, patience, and attention to detail. We take our work seriously, but we keep things friendly and collaborative. What you’ll do - Respond to customer email inquiries with accuracy and warmth - Communicate clearly and professionally - Collaborate with a supportive team that values great communication and accountability - Use tools like Microsoft Teams, Shopify and Richpanel (experience is helpful but not required) What we’re looking for - 30-40 hours per week - Excellent written English and strong reading comprehension - Reliable, detail-oriented, and organized - Experience in customer service or eCommerce support is a plus If you care about doing great work, enjoy helping people, and want to be part of a team that respects your time and effort, we’d love to hear from you. Please start your proposal with the word “Awesome” so we know you read this carefully.