Business Systems Consultant

Fractional Revenue Operations & Business Systems Consultant Ready Connect is a rapidly growing telecommunications sales and marketing organization seeking a hands-on Revenue Operations and Business Systems Consultant to help build, optimize, and manage our technology stack. We are looking for someone who can serve as the bridge between sales, operations, technology, and leadership. This is not a traditional IT support role. We need someone who can evaluate business processes, implement systems, manage vendors, and create scalable solutions that allow our team to grow efficiently. Current Systems Include: Microsoft 365 Pipedrive CRM RingCentral (currently evaluating alternatives) Paylocity Website and lead capture forms Sales reporting and analytics tools Responsibilities: Audit and document our current technology stack Manage and optimize Pipedrive CRM Evaluate, implement, and manage phone system solutions Design and maintain integrations between CRM, phone systems, websites, and reporting platforms Build automations to improve operational efficiency Manage Microsoft 365 administration and user provisioning Establish onboarding and offboarding processes Create dashboards and reporting for leadership Coordinate with third-party vendors and technology partners Recommend and implement best practices for security, compliance, and data management Develop scalable processes that support future growth Qualifications: Experience implementing and managing CRM platforms (Pipedrive, HubSpot, Salesforce, etc.) Experience with business phone systems (RingCentral, Dialpad, Zoom Phone, etc.) Strong understanding of integrations, APIs, automation tools, and workflow design Experience supporting small to mid-sized businesses through growth and operational change Ability to work independently and provide strategic recommendations To Apply, Please Include: A summary of your relevant experience. Examples of CRM and phone system implementations you have led. A description of a business technology stack you built or managed. What your first 30 days would look like supporting a 30-person sales organization. Your hourly rate and availability. We are looking for a consultant who can start quickly and initially support the business on a fractional basis, with the potential for a longer-term relationship.