Customer Support Specialist for Email, Chat & CRM Management

We are looking for a reliable Customer Support Specialist to assist with customer communication and CRM management tasks. Responsibilities: * Respond to customer inquiries via email and chat * Update and maintain customer records in CRM * Organize customer information and support tickets * Follow up with leads and customer requests * Provide accurate and professional customer service * Prepare simple reports and updates when required Requirements: * Strong written communication skills * Experience with customer support and CRM systems * Attention to detail and organizational skills * Ability to work independently and meet deadlines Project Scope: This is a small fixed-price project focused on customer support and CRM-related tasks. Successful completion may lead to future collaboration.