Customer Service Representative - Video Interaction

Posted last week

Worldwide

Needs to hire 2 Freelancers
Summary

** For serious consideration -- please include a short 30-60 video clip demonstrating your communication style** We are seeking a dedicated and flexible Customer Service Support professional to join our team. This role requires strong communication skills, a friendly and helpful demeanor, and the ability to adapt to various tasks as needed. Responsibilities - Provide excellent customer support across phone, video, and written communication channels - Assist customers with inquiries in a professional, clear, and empathetic manner - Handle administrative tasks and support projects as assigned - Represent the company in a positive and professional way on all calls and interactions Requirements - Fluent English speaker (required) - Prior experience in customer support or client-facing roles - Comfortable and confident taking phone and video calls with customers - Must be willing to learn light salesmanship techniques - Strong organizational skills and willingness to take on administrative or flexible assignments - Willingness to Learn - Friendly, patient, and positive communication style Application Process For serious consideration, please share samples of your speaking tone and style (voice recordings, video clips, or other examples) along with your resume/CV. Also, begin your proposal with (EQ) to verify that you read this entire posting. This position welcomes applicants who value flexibility and enjoy helping people while supporting a variety of operational needs.

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • $8.00

    -

    $15.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Online Chat Support
Product Knowledge
Nice-to-have skills
Sales & Marketing
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:last week
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jan 11, 2021
  • United States
    Stockbridge2:38 PM
  • $71K total spent
    158 hires, 31 active
  • 11,293 hours
  • Individual client

Explore similar jobs on Upwork

Chinese
English
Communications
Scheduling
Data Entry
Sales
Trading Agent for Covered CallsHourly‐ Posted 3 weeks ago
Phone Communication
VoIP Software
Sales
Customer Service

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo