We are looking for a reliable Virtual Assistant for our music school based in the US.

This is a dedicated part-time position with up to 20 hours per week. You must be available and online every day from 10:00 AM to 7:00 PM Central Time. During these hours you will work on-demand — meaning you need to be ready to immediately respond to messages and calls as they come in. You are required to use time tracking with clock in / clock out. Key Requirements: • Excellent spoken and written English — you must speak clearly and professionally on the phone • Comfortable making and receiving phone calls to parents • Very responsive and able to work independently Main Responsibilities: • Answering and making phone calls to parents • Managing daily communications (phone calls, emails, responding to parents and students) • Handling student inquiries and assisting with enrollments/withdrawals • Maintaining the lesson schedule (teacher assignments, rescheduling, cancellations) • Working inside our studio management system (My Music Staff) • Handling billing, invoicing, and following up on payments • Updating student and teacher records • Tracking attendance and lesson completion • Preparing daily or weekly reports for management • Email and SMS marketing • Preparing and sending newsletters or regular communication • Collecting and logging feedback or concerns from parents, students, or teachers • Supporting events (concerts, recitals, open days) • Processing new teacher/admin staff paperwork and onboarding • Managing supplies and ordering materials as needed • Liaising with marketing or social media (posting announcements, updating website/calendar) • General admin and communication tasks Compensation: Starting rate is $8 per hour. This is a long-term role. As you perform well and the school grows, both the weekly hours and your hourly rate will increase. If you have strong English speaking skills and can reliably cover the full Central Time window, please apply with a short video or voice message introducing yourself in English.