Virtual Assistant for Plumbing & Construction Back Office (Long-Term, Trades Experience Preferred)

Established US plumbing and general contracting company seeking a reliable, long-term remote VA to run our back office. You'll handle invoicing, quote tracking and follow-up, dispatching crews, and answering inbound customer calls during Pacific Time business hours. What you'll do: - Answer and return customer calls professionally - Create and send invoices; follow up on unpaid balances - Track quotes/estimates from sent to won/lost - Schedule and dispatch jobs to field crews - Keep our software clean and current What we need: - Fluent, friendly, professional English (phone + email) - Proven remote admin/VA experience — trades or home-service experience strongly preferred - Experience with Jobber, QuickBooks, and CompanyCam (or close equivalents like Housecall Pro / ServiceTitan) - Reliable internet, quiet workspace, headset - Self-starter who doesn't need micromanaging Steady, long-term hours for the right person. We read every application carefully.