AI Automation & Business Systems Architect (AI Agents, CRM & Workflow Automation)

We're seeking an experienced AI Automation & Business Systems Architect to help design, optimize, and automate core business operations using AI agents, CRM systems, and workflow automation platforms. This is not a simple Zapier setup role. We're looking for someone who understands how businesses operate and can design scalable systems that combine AI, automation, CRM workflows, reporting, and operational processes into a single ecosystem. The ideal candidate can analyze existing workflows, identify bottlenecks, design improved processes, and implement automation solutions using modern no-code, low-code, and AI technologies. What You'll Work On Business Process Discovery Analyze current workflows and operations Identify repetitive and manual processes Document systems, tools, and dependencies Recommend automation opportunities AI Automation Design Design AI-powered workflows Build AI agents for business operations Integrate OpenAI, Claude, and AI-assisted processes Create human-in-the-loop approval workflows where necessary CRM & Operations Systems Design CRM workflows and pipeline automations Improve lead management and routing processes Build client onboarding systems Optimize reporting and operational visibility Workflow Automation Connect business applications Build multi-step automation workflows Implement API and webhook integrations Create scalable automation architectures Preferred Technology Stack Make.com n8n Zapier Airtable Monday.com ClickUp HubSpot Zoho CRM GoHighLevel OpenAI Claude Google Workspace REST APIs Webhooks Deliverables Phase 1 — Process Assessment Review existing systems and workflows Identify inefficiencies and bottlenecks Deliver automation opportunity report Phase 2 — Solution Architecture Design automation workflows Create AI agent specifications Define integration requirements Produce implementation roadmap Phase 3 — System Implementation Build workflows and automations Configure CRM processes Connect business applications Test and validate workflows Phase 4 - Optimization & Documentation Create workflow documentation Deliver training materials Recommend future improvements Support system handoff To Apply, Please Answer 1. Describe a business automation or AI system you designed and implemented. 2. What platforms have you worked with (Make.com, n8n, Zapier, Airtable, Monday.com, ClickUp, CRMs, etc.)? 3. Describe a workflow you automated that significantly reduced manual work. 4. Have you implemented AI agents, OpenAI, Claude, or AI-powered business processes? Please provide examples. 5. How do you approach designing automation systems that remain maintainable as a business grows? 6. Describe your experience with APIs, webhooks, and multi-platform integrations. 7. What industries have you built automation systems for? 8. What is your availability and timezone? Skills AI Automation AI Agents Make.com n8n Zapier CRM Automation Business Process Automation Airtable Monday.com ClickUp OpenAI API Claude AI API Integration Workflow Automation Systems Integratio