Customer Success Manager

Position: Customer Success Manager (Full-Time | Remote) Schedule: Monday–Friday, 9AM–5PM EST Compensation: $1,000–$2,000/month + performance-based bonuses Amistad Digital is a fast-growing software company helping United States based businesses grow with simple, high-impact marketing systems. We provide our clients with modern websites, lead generation tools, review systems, ranking systems, automation, and much more. We're looking for a Customer Success Manager to join our team full-time and play a critical role in client satisfaction, onboarding, and retention. This isn’t just a support role — it’s about becoming a trusted partner to our clients and helping them succeed using our system. What You'll Be Doing - Onboarding new clients via Zoom calls and walking them through our platform - Taking check in calls with clients - The "Go To" for client communication - Communicating with VA / AI agents to complete onboarding tasks Who We're Looking For - Someone with a strong customer-first mindset who takes ownership - Experience with software tools, technical onboarding, or client support - Confident and professional on Zoom and phone calls - Fast learner, problem-solver, and willing to grow into a leadership role - Highly organized and responsible — you follow through without needing to be chased - (Big Plus) Experience working with contractors or home service businesses - (Big Plus) Familiarity with GoHighLevel CRM or similar platforms What We Offer - Base salary: $1,000–$2,000/month depending on experience - Performance-based bonus structure to reward results and growth - Training and support to get you fully up to speed - Long-term career opportunity with room for advancement - A positive, people-first team culture where your voice matters If you're someone who enjoys helping people, solving problems, and wants to grow with a company making a real impact — we’d love to hear from you.