AI Voice Agent Development for IT Service Provider

I am seeking a skilled developer to create a sophisticated AI voice agent tailored for our IT service provider business. The agent must efficiently address customer inquiries and seamlessly integrate with our existing support systems. Key Requirements: - Develop and deploy an AI-powered voice agent. - Ensure 24/7 availability for handling customer calls. - Implement a feature to transfer calls to human representatives when necessary. Expected agent features: - Provide efficient and accurate responses to customer queries. - Confirm person calling is an existing customer or new client enquiry. - Integrate with our Microsoft 365 and IT support platforms. AI Agent Prompt: "We are an IT service provider that supports customers with IT assistance involving Microsoft 365, security, computer issues, and other IT hardware and software problems."