Twilio and A2P 10dlc Specialist Needed

Posted 6 hours ago

Worldwide

Summary

Title Twilio A2P 10DLC Specialist to Fix Trust Score & Segment Limits for SaaS Platform Description We’re looking for an experienced Twilio A2P 10DLC specialist to help fix our low Trust Score and increase our daily messaging limits for our product Juice, a quest/rewards and messaging platform used by events and communities. Our campaigns are verified, but our Trust Score is ~23/100, which caps us at about 2,000 SMS segments per day and doesn’t cover even a single broadcast to our users. We recently moved from an older entity (Fire Inc. dba Juice Labs) to a new C‑Corp (JuiceXP, Inc. dba Juice), and the current brand in TCR/Twilio appears to be tied to the old entity. We need someone who can correctly register the new entity, fix our brand/campaign setup, and improve our Trust Score so we can send higher‑volume OTP and product messaging without disruptions. What we need done Review our existing Twilio A2P setup: Current brand registration, campaigns, Trust Score, and segment/day limits. How our brand is registered today (Fire Inc. vs JuiceXP, Inc.). Implement the correct brand and campaign setup: Register a new brand under JuiceXP, Inc. (C‑Corp) with accurate legal name, EIN, and business address. Create new campaigns for: OTP login / authentication messages. Product notifications / platform marketing to existing users. Link our existing numbers / messaging service to the new campaigns. Improve Trust Score and throughput: Make sure brand details exactly match IRS/Secretary of State records. Review our opt‑in flow and ensure it’s publicly accessible with proper consent language. Advise on where/how to expose Terms of Service and Privacy Policy for TCR review. Submit for secondary vetting as needed to increase Trust Score and limits. Keep current messaging live: Work inside our existing Twilio account. Avoid downtime by building everything under the new brand first, then deprecating the old brand/campaigns only after the new ones are live and verified. Our current setup Product: Juice – SaaS platform for quests, rewards, and user messaging. Use cases: OTP login codes. Platform notifications and marketing to existing users. Status: Campaigns verified. Trust Score ~23/100, limited to ~2,000 segments/day. Company: JuiceXP, Inc. (C‑Corp). Ideal freelancer Strong, direct experience with Twilio A2P 10DLC (not just via GoHighLevel or similar platforms). Familiar with TCR Trust Score mechanics and secondary vetting. Has previously: Registered brands and campaigns for SaaS products. Fixed low Trust Scores caused by entity/name/EIN mismatches. Comfortable working in an active Twilio account without breaking live messaging. What to include in your proposal A brief summary of similar Twilio A2P 10DLC work you’ve done. Your approach to: Registering the new brand under JuiceXP, Inc. Improving Trust Score and lifting segment limits. Estimated hands‑on time for your work (not including external review times).

  • Less than 30 hrs/week
    Hourly
  • < 1 month
    Duration
  • Intermediate
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
PHP
JavaScript
Nice-to-have skills
MySQL
WordPress
Activity on this job
  • Proposals:10 to 15
  • Last viewed by client:6 hours ago
  • Interviewing:
    3
  • Invites sent:
    7
  • Unanswered invites:
    4
About the client
Member since Aug 26, 2024
  • United States
    5:10 AM
  • Tech & IT
    Small company (2-9 people)

Explore similar jobs on Upwork

Software DeveloperHourly‐ Posted 8 months ago
ASP.NET MVC
Django
Python
AngularJS
JavaScript
jQuery
WordPress
Google Chrome Extension
React
CRM Development
Microsoft Dynamics 365
Microsoft Dynamics CRM
Microsoft Dynamics Development
Microsoft PowerApps
Single Sign-On
Three.js
JavaScript
WordPress
AR Plugin
WooCommerce
3D Modeling

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo