Customer Support Lead

Posted last month

Worldwide

Summary

We are seeking a Customer Service Lead to represent our customer service team and ensure excellent customer experiences. The role involves overseeing customer interactions, resolving issues, and implementing strategies to improve customer satisfaction. The ideal candidate will have strong leadership skills and a passion for delivering exceptional service. *There is no chat or email involved in this role. It is a phone only job. Please only apply if you are comfortable being on the phone for 8 hours a day. *Training is mostly on the job. Please only apply if you are comfortable learning on the job and a very fast learner.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $15.00

    -

    $25.00

    Hourly
  • Remote Job
  • Complex project
    Project Type
Skills and Expertise
Mandatory skills
Customer Service
Phone Communication
Nice-to-have skills
Phone Support
Activity on this job
  • Proposals:50+
  • Last viewed by client:yesterday
  • Hires:
    2
  • Interviewing:
    21
  • Invites sent:
    31
  • Unanswered invites:
    13
About the client
Member since Mar 27, 2017
  • United States
    Woodland Hills12:43 AM
  • $465K total spent
    78 hires, 18 active
  • 29,857 hours

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