Development & IT Consultation with Aymal K.
Development & IT Consultation with Aymal K.
My Custom Advantage:
Instead of rigid SaaS platforms, I engineer custom voice and SMS architecture from the ground up using Twilio and top-tier LLMs. This guarantees ultra-low latency, natural conversation pauses, and two-way texting that feels entirely human.
What to expect on our call:
Telephony Audit: I will review your inbound/outbound call and SMS volume, plus your current PBX/CRM.
AI Strategy: I will map out an AI flow that handles voice FAQs, routes urgent calls, and qualifies leads via SMS.
Tech Stack & Integration: I will outline the exact Twilio and CRM architecture needed.
Deliverables:
After our call, I will provide a custom Time & Cost Estimate and a complete Voice & SMS technical roadmap.
Get personalized advice on:
AI & Machine Learning
AI Integration
Chatbot Development
Prompt Engineering
Web Programming
ai agent development
conversational ai
chatbot development
twilio
ai chatbot
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About Aymal
Software Engineer | AI Automation | AI Chatbots and Agentic AI expert
100%
Job Success
Peshawar, Pakistan - 4:13 pm local time
Depending on your exact business specifications & use case, I will architect Automations, custom Voice Agents, autonomous SMS Agents, and Omnichannel AI workflows across the Meta ecosystem & multichannel workflows to ensure you capture every single lead independent of the communication channel.
➡ 𝗔 𝗳𝗲𝘄 𝗲𝘅𝗮𝗺𝗽𝗹𝗲𝘀 𝗼𝗳 𝗺𝘆 𝘄𝗼𝗿𝗸:
📞 Property Leasing Voice Agent: Built a serverless AWS voice bot using DialogflowCX that pre-qualifies real estate prospects 24/7 without human intervention.
🤖 AI Receptionist Robot: Developed a high-end text-to-voice receptionist that drastically cut front-desk workload and streamlined customer intake
💬 Omnichannel Lead Generation: Deployed intelligent ManyChat automations across Facebook and Instagram to instantly turn anonymous social media visitors into captured leads.
🏢 Service Business Schedulers: Created automated 24/7 booking voice agents for local businesses (cleaning services, laundromats) to handle scheduling and customer FAQs.
🧠 Internal Knowledge Bots: Built a custom Slack AI Bot with MongoDB memory and OpenAI, giving internal teams instant answers without leaving their workspace.
💴 Enterprise AI Debt Collector: Engineered an autonomous Outbound AI Voice Agent for the Japanese market to handle debt recovery. Features include smart sequential dialing, conversational checkpoints via Custom LLMs, and live CRM API Integration to update account statuses automatically.
🇯🇵 Multilingual Receptionist: Built a Japanese Conversational AI receptionist for Tokyu Corporation, automating enterprise-level customer intake, routing, and inquiries.
🤝 Human-in-the-Loop (HITL) AI Agents: Developed a customer support website widget fully synced with Slack via custom API Integration. The AI handles frontline chats while human staff monitors and seamlessly takes over in real-time.
💻 On-Screen Retrieval-Augmented Generation (RAG) AI Assistant: Engineered a custom, in-memory AI assistant for the DORSA AI device. Powered by production-grade Retrieval-Augmented Generation (RAG) and Custom LLMs to provide real-time, context-aware user assistance.
🎙️ AI Hiring & Recruitment Agents: Architected robust Voice AI and text-supported conversational agents to automate HR pipelines, conducting initial candidate screenings and scheduling interviews on autopilot.
🌐 Hybrid Website AI Chatbots: Deployed an intelligent agent for Therdome utilizing advanced AI Chatbot Development to resolve visitor queries instantly, featuring frictionless handoffs to human live-chat agents.
𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱:
➡ Voice AI Agents: Inbound & outbound callers, transfers, and CRM logging using the Twilio API, OpenAI Realtime, Vapi, and Retell AI.
➡ Omnichannel Chatbots: Multi-channel lead qualification across the Meta ecosystem (WhatsApp, Instagram, Messenger), Viber, and SMS.
➡ Custom LLMs & Agentic AI: Complex reasoning loops and production-grade Retrieval-Augmented Generation (RAG) pipelines via LangGraph and CrewAI.
➡ Smart Business Automation: Seamless workflows syncing CRMs, GoHighLevel (GHL), and Shopify utilizing n8n and Make-Integromat.
➡ Full Stack Architecture: Secure API integration and robust backend deployment via Python (Flask, FastAPI, Django), AWS EC2, and GCP.
Why Partner With Me?
➡ Top 1% Expert-Vetted: Officially recognized by Upwork's technical recruiters for top-tier engineering expertise in deploying autonomous Voice AI Agents via Twilio Media Streams, advanced AI Chatbot Development, Automations with N8N, Make and custom architectures powered by OpenAI, Google Gemini, Bedrock and Retrieval-Augmented Generation (RAG).
➡ Certified Professional: Backed by advanced Generative AI, Chatbot Development, AI Machine Learning, AI Retrieval-Augmented Generation (RAG), and Agentic AI certifications from IBM AI, AWS, and Google AI to ensure human like AI systems.
➡ 100% Job Success Score: A proven track record of delivering reliable, bug-free code. I deploy scalable Omnichannel AI Agents, Voice AI, and N8N/Make Workflow Automations that actively drive Lead Generation, increase sales, and drastically reduce manual workloads across Real Estate, Healthcare, Clinics and E-commerce.
If you need an engineer who understands both code and how to boost your business from sratch, send me a message. Let's discuss your technical requirements and automate your workflow.
What to expect
Schedule the consultation
Choose from the freelancer’s available days and times.
Get advice for your custom needs
Share details about your project and what you want to talk about. The freelancer will review and reach out if they have questions.
Join the Zoom meeting
1-on-1 meeting with the freelancer to discuss your needs and project.
Approve the work
The freelancer will finish up the documents you asked for and send them to you for approval:
Before the consultation
Here’s what Aymal will need to know before you meet
- What phone system or SMS provider (e.g., Twilio, RingCentral) and CRM do you currently use?
- What is your primary goal (e.g., inbound call routing, outbound cold calling, or SMS lead nurturing)?
Frequently asked questions
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JM
Jamie M.
Feb 23, 2025
RS
Ronald S.
Jun 17, 2024
Very good. Very knowledgable. Looking fwd to collaboration again in the future.
EK
Erick K.
Mar 19, 2024
LF
Louis F.
Mar 11, 2024
Aymal is well versed in the commercial chatbots. His understanding spans from chat architecture down to dialog flow.
PD
Pia D.
Dec 15, 2025
Software Engineer (Dialogflow) (chk-drs)- 364
GS
Gilda S.
Aug 6, 2025
Elevenlabs Voice Agent integration
JM
Jamie M.
Jul 23, 2025
DialogFlow Chatbot Laundromat Set Up
SD
Socorro Pia D.
Jul 4, 2025
Dialogflow Engineer (chk-df-1)
Aymal is a highly skilled resource, who can collaborate well with the team and deliver high-quality work. We appreciate his dependability and efficiency. Strongly recommended!
AC
Arran C.
Jun 24, 2025
AI Agent
Great work! Will hire this contractor on other projects. Thank you!


