Book a Development & IT Consultation with Mikhail O. | Upwork

Development & IT Consultation with Mikhail O.

4.8 · 160 reviews

I help startups and enterprises with full-stack development, AI implementation, system integration, and workflow automation.

WHAT I ADVISE ON:
MVP architecture • AI strategy (Voice AI, agents, MCP servers) • Multi-system integration • Workflow automation ROI • CRM/ERP architecture • Technical feasibility

PLATFORMS & TOOLS:

AI & Automation: ChatGPT, Claude API, OpenAI API, Vapi, Retell AI, Bland AI, Cursor AI, v0.dev, n8n, Make.com, Zapier, AI agents, MCP servers, LangChain

CRM & Sales: Salesforce, HubSpot, Pipedrive, Monday.com, Zoho CRM, GoHighLevel, Dynamics 365, Apollo.io, Clay

ERP & Finance: NetSuite, SAP, Oracle, QuickBooks, Xero, Stripe, PayPal, Plaid

Communication: Twilio, WhatsApp Business API, Zendesk, Intercom, Klaviyo, ActiveCampaign

Project Management: Asana, Jira, ClickUp, Notion, Airtable, Linear

Data & Analytics: Palantir Foundry, Power BI, Tableau, Looker, DataDog

E-commerce: Shopify, WooCommerce, Amazon SP-API

Full-Stack: React, Next.js, Node.js, Python, React Native, Flutter, AWS, Azure, Vercel, Supabase

Other: Google Workspace, O365, Calendly, Cal.com

I'll give you honest assessment—if there's a simpler solution, I'll tell you.

Get personalized advice on:

AI & Machine Learning AI Integration Chatbot Development Data Analysis & Reports IT Support & Services erp automation integration api crm

You’re covered with payment protection

About Mikhail

AI Agents & Automation | Full Stack | CRM/ERP Integration | DevOps

100% Job Success

4.8 (160 reviews)

West Palm Beach, United States - 10:56 pm local time

🚀 SENIOR FULL-STACK AUTOMATION ENGINEER — AI · CRM/ERP · DevOps

I build production AI agents, automation workflows, and end-to-end integrations as ONE technical partner — instead of clients juggling 3-4 specialists who blame each other when systems break.

Trusted across 20+ verticals since 2019.

📊 TRACK RECORD (6+ years on Upwork)

✅ $1M+ earnings · 462 projects ($2K → $500K range) · 16,635 hours logged
✅ 100% Job Success Score · Top Rated Plus
✅ 5,000+ workflows deployed · $5M+ saved · 100K+ hours of manual work eliminated
✅ AI agents in production handling 10,000+ calls/month
✅ Certified partners: Monday, Make, Vapi, Retell AI, Palantir Foundry
✅ Supported by Retailbox team (15K+ combined hours) for surge capacity
✅ Average response under 4 hours · US East Coast (West Palm Beach, FL)
✅ Available 10-30 hrs/week or full-time burst engagements

🏆 RECENT WINS (anonymized)

• AI Copilot for $500M+ investment portal — Salesforce + SharePoint + RAG, 4-month build
• Multi-tenant AI SaaS for elder care lead intelligence — scraping + AI scoring + dashboard
• Healthcare wound care platform — HIPAA-compliant, mobile + EMR + AI transcription
• Estate Planning AI Copilot — Claude + custom legal workflows for law firm
• B2B Outbound System — Apollo + Clay + Smartlead + AI personalization, 1,000+ leads/week
• ERP transformation — QuickBooks → Tryton migration, custom Python pipeline
• AI Acquisition Engine — Multi-source enrichment + LLM scoring for B2B sales team

🌐 INDUSTRIES

Home Services & Trades (HVAC · Plumbing · Electrical · Roofing · Solar · Pool · Painting) · Healthcare & Medical (Clinics · Pharmacy · Health Insurance · EMR · HIPAA) · Financial Services (Mortgage · Insurance · Investment · Crypto · Payments) · Manufacturing (Cabinet · Furniture · Steel · Civil Engineering) · Real Estate & Property · Marketing & Sales
Agencies (GHL · HubSpot) · Construction & Contractors · Legal & Compliance · Retail & E-commerce (Shopify · Amazon · WooCommerce) · SaaS & Tech Startups · Telecom · Trucking · and more.

🤖 WHAT I DELIVER

AI Engineering
• Custom AI agents (Claude, GPT, Gemini) with tool calling
• MCP server development for enterprise systems
• RAG with vector databases (Pinecone, Weaviate, Qdrant, pgvector)
• LangChain, LangGraph, CrewAI orchestration
• I use Claude Code, Cursor, Codex daily — ship 5× faster

Workflow Automation
• n8n, Zapier, Make, Windmill, Power Automate
• Custom Python/Node replacing fragile no-code chains
• ETL pipelines (CRM ↔ data warehouse, AI training data, ERP migrations)
• Event-driven systems, drip campaigns, scheduled reports

CRM/ERP Integration & Architecture
• HubSpot, Salesforce, Zoho, Monday, Pipedrive, Dynamics 365, GHL, Close CRM
• NetSuite, Odoo, QuickBooks, Xero, Stripe
• Field service — ServiceTitan, Jobber, Housecall Pro
• Healthcare — eClinicalWorks, FHIR, HL7
• Multi-system architectures (5+ platforms unified)

Full-Stack Development
• React, Next.js, Node.js, Python, FastAPI, Django
• Mobile — React Native, native iOS/Android
• AI dashboards, admin panels, internal tools
• PostgreSQL, MongoDB, Redis

DevOps & Cloud
• AWS, GCP, Azure · Docker, Kubernetes, CI/CD
• Production monitoring, observability, security
• HIPAA / SOC2 / PCI-aware integrations

Voice AI — Vapi, Retell AI, Bland AI, Twilio (when use case fits)

🎯 COMMON ASKS

• Claude/GPT integration into your app or CRM
• AI SDR that books meetings (Apollo + Clay + Smartlead + Claude)
• RAG chatbot trained on your company data
• CRM automation with AI lead scoring (HubSpot/SF/Zoho/GHL)
• Field service workflow (ServiceTitan/Jobber + AI)
• Internal AI dashboard for ops team (Retool/custom)
• Migrate Zapier/Make spaghetti to maintainable code
• AI-powered mobile MVP (React Native + Claude)
• Voice AI receptionist (Vapi or Retell + CRM sync)
• ETL pipeline (QuickBooks/NetSuite ↔ data warehouse)
• Custom MCP server for your team's Claude

🎯 IDEAL FIT

I serve all sizes:
• SMB ($1K-$10K) — small but specific automation that pays back fast
• Mid-market ($10K-$100K) — multi-month engagements, multi-system builds
• Enterprise ($100K-$500K+) — strategic platform builds, AI-native systems

Engagement models:
• $2K-$15K fixed scope (1-6 weeks)
• $50K+ for AI/full-stack platform builds
• $95-125/hr fractional (10-30 hrs/week, weekly Slack sprints)
• Long-term Tech Support retainers

💼 HOW I WORK

Week 1 — discovery + architecture · Week 2-N — weekly build sprints with daily Slack · Final week — production deploy with docs, tests, handoff. You own the code (zero agency lock-in). Available for ongoing maintenance OR clean handoff to your in-house team.

💬 NEXT STEP

Send a 2-3 sentence brief: what you're building, your current stack, and the specific problem you want solved. Loom walkthroughs, existing repos, and architecture diagrams welcome.

What to expect

Schedule the consultation

Choose from the freelancer’s available days and times.

Get advice for your custom needs

Share details about your project and what you want to talk about. The freelancer will review and reach out if they have questions.

Join the Zoom meeting

1-on-1 meeting with the freelancer to discuss your needs and project.

Approve the work

The freelancer will finish up the documents you asked for and send them to you for approval:

Before the consultation

Here’s what Mikhail will need to know before you meet

Please, describe your question / task

(160)

5 stars

91% Complete

(146)

4 stars

6% Complete

(9)

3 stars

2% Complete

(3)

2 stars

1% Complete

(1)

1 star

1% Complete

(1)

This was one of the most valuable strategy sessions I’ve had.

He combines deep knowledge of AI automation, MCP systems, and workflow design with a strong understanding of business positioning. Instead of theory, he focused on practical implementation — how to actually turn automation into a service offering and client results.

What I appreciated most is that he thinks in systems. He helped me see how to structure services, identify automation opportunities, and build scalable solutions instead of one-off tasks.

The session gave me clarity, direction, and a much stronger understanding of how to approach AI-driven business automation.

Highly recommend for anyone serious about building automation systems, improving operational efficiency, or creating scalable AI solutions.

Mikhail is a dedicated professional who is focused on helping clients with improvements.