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Lifestyle Consultation with Sara N.

4.8 · 84 reviews

Lifestyle Consultation with Sara N.

4.8 · 84 reviews

I specialize in offering comprehensive counseling support tailored to your unique needs.

From career guidance and Cognitive Behavioral Therapy (CBT) to general wellness advice and personal growth, I'm here to assist. Facing a career crossroads? Struggling with anxiety or stress? Seeking ways to enhance your overall well-being? Allow me to answer your pressing questions like, "How can I identify my true career passion?" or "What are effective strategies to manage depression?" or even "How can I achieve a healthier work-life balance?"

Together, we'll embark on a transformative journey designed just for you.

Don't navigate life's challenges alone; reach out, and let's explore new paths to growth and fulfillment!
Get personalized advice on:
Career Counseling & Coaching Personal Training Wellness cognitive behavioral therapy psychology counseling career coaching personal training session

You’re covered with payment protection so you can cancel and get a full refund up to 24 hours before your consultation.

Sara N.Status: Offline

About Sara

Sara N.Status: Offline
Fractional Operations Manager | CS/CX Lead + Pipeline Systems
100% Job Success
4.8  (84 reviews)
Lahore, Pakistan - 9:49 am local time
I run operations end-to-end: CS/CX, pipeline follow-up, SOPs, and team training. If your support is reactive, processes are undocumented, and leads slip through cracks...I build the system, train the team, and keep it running.

Most businesses don’t have a “support problem.”
They have an operations problem...no clear workflows, no ownership, inconsistent follow-ups, and processes living in people’s heads.

I step in as a Fractional Operations Manager + CS/CX Lead to bring structure, accountability, and measurable performance across:

What I own end-to-end

👉 Customer Support & CX Management
👉 Inbox + queue ownership (email/chat), triage, escalations, resolutions
👉 Response quality, tone consistency, and customer de-escalation
👉 Helpdesk structure (tags, macros/templates, routing logic, QA checks)
👉 Help Center / internal SOP library (documentation is a strength; I began as a writer in 2007)

Operations Management

👉 Process mapping → SOPs → implementation → adoption
👉 Calendar/inbox coordination, task systems, cross-team handoffs
👉 Light ops finance/admin support when needed (e.g., QuickBooks admin tasks)
👉 Weekly operating rhythm: priorities, blockers, reporting, follow-ups

Pipeline Setup + Team Training

👉 CRM/pipeline stages, definitions, handoff rules, follow-up cadence
👉 Scripts/templates for consistent outreach + customer communication
👉 Onboarding & training playbooks for reps/VAs/coordinators
👉 Coaching loops so performance stays stable after handoff

Why I’m different

I combine hands-on operations leadership with behavioral expertise:
👉 BS Psychology (Consumer Behavior/Marketing Psychology)
👉 MPhil Applied Psychology
👉 PhD in progress (person perception / impression formation)

This shows up in real work: clearer customer communication, better training, stronger team adoption, and smoother experiences that reduce friction.

Tools I’ve worked with

Intercom (Advanced Certified), HelpScout, Zendesk, email platforms (Klaviyo, ActiveCampaign, Mailchimp, ConvertKit), automation (Zapier/Make), ShipStation, and the standard ops stack (Google Workspace + PM tools), etc.

Background: I’ve been building remote operations since 2007, with long-term roles across customer support, communications, marketing ops, and executive support.

If you need a high-trust operator who can run the function, build the system, and train the team, send me:

your business model
your current tools
what’s breaking right now

…and I’ll reply with the fastest wins + a practical plan.

What to expect

Schedule the consultation
Choose from the freelancer’s available days and times.
Get advice for your custom needs
Share details about your project and what you want to talk about. The freelancer will review and reach out if they have questions.
Join the Zoom meeting
1-on-1 meeting with the freelancer to discuss your needs and project.
Approve the work
The freelancer will finish up the documents you asked for and send them to you for approval:
    Before the consultation

    Here’s what Sara will need to know before you meet

    1. Tell me about yourself and what you want to talk about
    2. What is it that you want to achieve from this consultation?
    Rating is 4.8 out of 5.
    (84)
    5 stars
    85% Complete
    (71)
    4 stars
    11% Complete
    (9)
    3 stars
    5% Complete
    (4)
    2 stars
    1% Complete
    (0)
    1 star
    1% Complete
    (0)
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    Janette B.
    3.7
    Sep 8, 2024
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    DQ
    David Q.
    4.2
    Oct 31, 2023
    Create Blog Post
    AS
    Alicia S.
    5.0
    Sep 29, 2023
    Scheduler
    JY
    Jimmy Y.
    5.0
    Sep 14, 2023
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    Elizabeth P.
    5.0
    Aug 8, 2023
    Credentialed Mental Health Professional & Experienced Writer/ Curriculum Developer for Teen Workbook Sara is very communicative, responsive, and collaborative when you raise feedback. She does everything she can to implement your suggestions and I appreciate that. However we came to a mutual agreement that the fit was not right for the project.