Appointment Setter / SDR

About Vu Windows Vu Windows is a fast-growing windows and doors company in the United Kingdom. We design, manufacture, and install high-quality products for residential clients across London, the South East, and beyond. Everything we do is built around the customer - from the first enquiry through to installation. We hold ourselves to a high standard, and we look for people who do the same. We're at an exciting point in our growth and we're building the team to match it. The Role We're looking for a full-time Inbound Appointment Setter to join our team. This is not a cold calling role. Every enquiry you handle comes directly from our own lead sources - people who have already shown an interest in our products. Your job is to qualify those enquiries and book them in as consultations for our sales team. That's the focus. You won't be prospecting, chasing cold lists, or building pipelines from scratch. What we need is someone who is sharp on the phone, honest with prospects, and consistent. Someone who takes the process seriously and wants to be paid well for doing it properly. What You'll Be Doing Handling inbound enquiries via telephone and other channels promptly and professionally Qualifying leads to ensure they're a strong fit before booking Scheduling consultations for the sales team with qualified prospects Keeping CRM records accurate and up to date after every interaction Following up with enquiries where needed to maximise conversion Staying on top of product knowledge so you can represent Vu Windows with confidence Working closely with the sales team to keep the handover process clean and consistent What We're Looking For Essential Proven experience in appointment setting or inbound sales - if you haven't done this before, this role isn't for you yet Strong verbal and written English - you'll be speaking with UK homeowners who expect a professional, considered conversation Comfortable working within a CRM (we use GoHighLevel) Highly organised and able to manage a busy flow of enquiries without dropping the ball Coachable - we have a process that works, and we need people who will follow it and improve it Available Monday to Friday, 9am to 5pm UK time Ready to start within 3–5 days of a successful interview Beneficial Background in home improvement, construction, or a similar residential sector Experience handling premium or considered-purchase enquiries Previous experience working remotely for a UK or European company What You Get Competitive base salary Uncapped commission tied directly to appointments booked and converted Fully remote Warm inbound leads only - no cold outreach A business that's growing, with real opportunity to grow alongside it To Apply Send your CV with a short paragraph covering your experience, the industries you've worked in, why you're looking, and when you can start. Please also confirm your location and internet setup. Applications without this won't be progressed.