B2B SaaS Outbound Sales Partner - Help Acquire Our First 50 Paying Customers

ABOUT THE OPPORTUNITY We are preparing to launch a substantial Australian B2B SaaS platform that has been in active development for an extended period. The platform has not yet been publicly launched. The successful applicant will have the opportunity to help introduce it to the market and build its first customer base from the ground up. This is not an idea-stage product or a small experimental project. It is a significant software platform built to compete within a category currently served by some of Australia’s largest and most established companies. The platform serves a clearly defined professional market, offers two paid subscription plans and includes a 14-day free trial. We are looking for an experienced outbound sales specialist to help us acquire our first 50 genuine paying customers. Detailed information about the product, target market, positioning, competitive advantages and pricing will be provided to shortlisted applicants. We are intentionally keeping the exact product functionality confidential during the initial application stage. THE OBJECTIVE Your objective will be to help take the platform from pre-launch to its first 50 paying customers. This is not simply a lead-generation or appointment-setting role. We need someone who can: • Identify suitable businesses • Find the correct owners and decision-makers • Begin qualified sales conversations • Generate relevant free-trial registrations • Follow prospects throughout the 14-day trial • Help convert trial users into paying subscribers Performance will be measured by the number of paying customers acquired, not by messages sent, leads collected or calls booked. PERFORMANCE-BASED COMMISSION You will receive 25% of each successfully acquired customer’s first subscription payment. Beginner plan: • Monthly customer: A$87.50 commission • Yearly customer: A$955.50 commission Dealer plan: • Monthly customer: A$300 commission • Yearly customer: A$3,204 commission Yearly commissions are higher because annual customers pay their discounted yearly subscription upfront. Commission is paid once per qualifying customer. There is no recurring commission from future subscription payments. There is no commission ceiling during the first-50-customer campaign. WHEN COMMISSION IS EARNED Every new customer receives a 14-day free trial. Commission becomes payable only when: • You sourced and first contacted the prospect • The prospect was not already known to us or being actively contacted by us • The prospect completes the 14-day free trial • The prospect continues onto a paid subscription • Their first monthly or yearly payment is successfully processed • The payment is not refunded, reversed or charged back • The account is confirmed as a legitimate new customer Free-trial registrations alone do not qualify for commission. We do not pay commission for: • Contact lists • Messages sent • Replies • Booked calls • Product demonstrations • Free-trial registrations • Cancelled trials • Failed payments • Refunded or reversed payments We pay for successfully acquired paying customers. All qualifying commissions will be paid through Upwork. YOUR RESPONSIBILITIES You will take ownership of the outbound customer-acquisition process, including: • Researching and identifying suitable target businesses • Finding relevant owners, managers and decision-makers • Building accurate and properly verified prospect lists • Developing personalised outreach messages • Conducting outreach through approved channels • Managing structured follow-up sequences • Qualifying interested prospects • Booking product demonstrations or sales conversations • Following prospects throughout their 14-day free trial • Helping trial users understand the platform’s value • Addressing common objections and concerns • Helping convert trial users into paid subscribers • Providing clear updates on outreach activity and results • Reporting common objections and relevant market feedback • Improving targeting and messaging based on results The founder will be available to provide product demonstrations, answer detailed product questions and assist with closing where necessary. However, we are looking for someone who can actively manage the outbound process, not simply provide a list of leads. LONG-TERM OPPORTUNITY Although the immediate objective is to acquire our first 50 paying customers, this does not have to be a short-term engagement. If you consistently generate qualified prospects and paying customers, there is a genuine possibility of continuing to work with us after the initial campaign. The longer-term opportunity may include: • Ongoing outbound sales • Larger customer-acquisition campaigns • Additional customer segments • Sales-process development • Strategic partnerships • Account expansion • Helping build or manage a wider sales function We are looking for someone who could potentially become a long-term sales and growth partner as the platform launches and expands. CUSTOMER ATTRIBUTION A customer will be attributed to you when: • You identified and first contacted the prospect • The prospect was not already known to us or being actively contacted by us • You can clearly demonstrate that the customer resulted from your outreach • The customer converts within 90 days of your most recent meaningful contact with them Duplicate prospects, existing prospects, test accounts, fraudulent accounts, self-referrals and customers acquired through unrelated inbound channels will not qualify. BEFORE APPLYING Please confirm whether you have previously worked on a B2B SaaS outbound sales project with similar requirements. Please also provide proof of previous results where possible, such as case studies, reports, customer-acquisition figures or other verifiable outcomes. We are looking for a proactive and capable outbound sales partner who believes they can help take a substantial pre-launch SaaS platform from zero customers to its first meaningful customer base and potentially continue growing with us after launch.