Bilingual Appointment Setter & Client Follow-Up Specialist — Remote (US Home Services)

The Role You are the engine of our sales process. You'll be the first voice homeowners hear and the person who keeps every opportunity alive until it closes. If you bring energy, warmth, and persistence to every single call, you'll thrive here. This is a remote, part-time role working US Central business hours. What You'll Do Answer inbound calls fast and book qualified in-home consultation appointments Make outbound calls to warm and cold leads to fill the calendar Confirm appointments and keep no-shows low Follow up on every proposal we send — by call, text, and email — until the homeowner makes a decision Handle common objections with confidence (never pushy, always helpful) Run our referral and review program: check in with happy clients, request Google reviews, and invite referrals Keep the pipeline organized and report results weekly Who You Are Fluent, clear spoken English is essential — you'll be calling US homeowners every day. Spanish is a strong plus. Confident and warm on the phone — you actually enjoy talking to people Persistent — you don't let a good lead or an open proposal go cold Organized — nothing falls through the cracks Positive, high-energy, and professional on every interaction Comfortable learning and using CRM / scheduling tools (we use PaintScout — we'll train you) Reliable remote setup: a quiet space, a good headset, stable internet, and a computer Experience in appointment setting, inside sales, customer service, or call centers is a plus — but the right attitude and English fluency matter most.