Brand Operations Assistant

Summary We are looking to hire a talented person to work part-time with our team as a Brand Operations Assistant, supporting the operations behind our brand portal. You'll work closely with our team to help brands and creators connect on Benable - reviewing creator profiles, supporting creator communications, and helping keep our brand partnerships running smoothly. Benable (www.benable.com) is a fast-growing platform where people can create shareable lists of things they recommend: products they love, restaurants they recommend, podcasts they listen to, local professionals they trust, etc. All of your recommendations are compiled into beautiful lists that you can share with friends, followers, or clients. Our brand portal connects brands with our community of creators for campaigns, gifting, and affiliate partnerships. This role is a mix of operational focus, social media savvy, and people skills - perfect for someone who lives and breathes the creator world and knows great content when they see it. Your responsibilities will include: - Reviewing creator profiles and content to evaluate quality and fit for brand campaigns — you'll be a key part of making sure brands are matched with the right creators - Managing creator communications and follow-ups, keeping conversations moving and making sure nothing falls through the cracks - Supporting our brand contacts with timely, friendly, and accurate communication - Alerting the team to issues, sharing feedback on creators and campaigns, and clearly communicating results - Supporting other operational tasks that keep the brand portal humming Job Requirements You'll need a great eye for content. You should be deeply familiar with social media (TikTok, Instagram, and beyond) and able to quickly evaluate what makes content high-quality, and just as importantly, what doesn't. You'll be assessing creators regularly, so strong judgment about content quality, audience engagement, and brand fit is essential. You'll need to be highly communicative. Excellent writing skills are a must — you'll be corresponding with creators and brand contacts, and we expect you to master the friendly Benable tone. You'll also need to download Slack to your computer and phone so you can communicate with the rest of the team and respond to messages in a timely manner. You'll need great attention to detail. It's important to respond with accurate information, keep follow-ups organized, and work quickly without letting things slip. You'll need to develop a deep understanding of Benable - our platform, our creators, and our brand portal - so you can support a wide variety of situations with confidence. You'll need to love going the extra mile. This isn't about churning through tasks - it's about delighting the creators and brands we work with in every interaction. We're building an incredible community, and you'll be a key part of making that happen! Details This is a part-time role (roughly 20–25 hours per week Monday-Friday), and you should be available on Slack during working business hours for questions or follow-ups. Our interview process will consist of a short example assignment for you to complete, and a quick interview with our team. If you do well and are interested in a full-time role, there could be a career pathway for you at Benable as we grow! We look forward to working with you and let us know if you have any questions!!