Business Information Research Assistant (USA Only)

We are looking for a dependable freelancer located in the United States to assist with business information research. Your role will involve contacting businesses by phone, following a standardized research script, collecting publicly available information, and completing a brief report after each assignment. This is a remote, flexible, hourly opportunity with ongoing work available. Responsibilities Make outbound calls to assigned businesses. Follow a standardized research script. Gather information about: Business services Availability Estimate or consultation process General pricing (when voluntarily provided) Evaluate the overall customer experience, including professionalism and responsiveness. Complete a structured report after each assignment. Submit reports through Upwork. Requirements Must currently reside in the United States. Strong English communication skills. Professional phone etiquette. Reliable internet connection. Comfortable making outbound business calls. Excellent attention to detail. Ability to prepare accurate reports. Experience in customer service, research, administrative support, or virtual assistance is preferred but not required. Compensation Hourly Upwork contract. Weekly payments through Upwork. Flexible working schedule. Long-term opportunity for reliable freelancers. Work Schedule Approximately 5–10 hours per week. Flexible hours based on your availability. Additional assignments may be available depending on project volume. Deliverables For each completed assignment, provide: Business name Date and time of contact Call duration Services discussed Estimate process Availability information Pricing (if provided) Customer service observations Additional notes Ideal Candidate Professional communicator Organized and dependable Detail-oriented Comfortable speaking with businesses Interested in long-term remote work How to Apply Please include: Your current U.S. state Weekly availability Relevant experience A brief introduction about yourself Selected applicants will receive a paid introductory assignment, with ongoing work available based on performance.