CRM & Marketing Product Specialist (No-Code) — Ongoing Hourly

Automo is an AI-native business operating system that replaces an entire software stack — CRM, ERP, accounting, helpdesk, POS, marketing and 40+ products — for over 12,000 businesses worldwide. We're hiring a hands-on CRM and marketing expert to own and improve our customer-facing products: CRM, Marketing Automation, Email Marketing, Social Media Management and Forms. Important: this is NOT a coding role. Automo is built with a no-code, plain-English development process, so we need deep domain expertise, not engineering skills. You'll think like the power user who lives in these tools every day — stress-test our CRM and marketing modules, spot gaps versus platforms like HubSpot, Salesforce and Mailchimp, enhance existing workflows, and propose new integrations to our core platform. What you'll do: - Audit and improve our CRM, marketing automation, email and social products - Identify missing features and friction points versus leading tools you know well - Propose and help design new integrations and workflows using our no-code English-language builder - Act as the voice of the end user for these product areas You'll be a great fit if you: - Have run CRM and/or marketing operations in a real business or agency - Know tools like HubSpot, Salesforce, Mailchimp, ActiveCampaign or similar inside out - Understand pipelines, segmentation, lifecycle/email automation and lead management in practice - Can clearly articulate how software should behave for sales and marketing teams - Are comfortable working in a no-code environment and improving products without writing code To start: hourly contract, flexible hours, with scope to grow as you prove impact. Please answer the screening questions when you apply.