Client Service Admin for scheduling, Client support

Client Service Assistant We are seeking a highly organized and client-focused Client Service Assistant to join our team. The ideal candidate has strong customer service experience, excellent communication skills, and a high level of proficiency with Microsoft Office Suite. This role is responsible for supporting day-to-day client communications and administrative needs while ensuring a professional, responsive, and positive client experience. Key Responsibilities * Manage client communications and respond promptly to questions and requests * Provide professional support to clients by phone and email * Assist with contract requirements, documentation, and follow-up * Provide scheduling and administrative support to the team * Maintain accurate and organized client records * Follow established compliance, confidentiality, and client privacy procedures * Coordinate information and requirements between clients, team members, and other parties * Prioritize multiple tasks and deadlines in a fast-paced environment * Provide dependable administrative support to help keep daily operations running smoothly Qualifications & Skills * Previous customer service or client service experience * Strong verbal and written communication skills * Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel * Excellent organization and attention to detail * Ability to handle confidential client information with professionalism and discretion * Familiarity with compliance requirements and client privacy practices * Strong follow-through and the ability to manage multiple priorities * Professional, positive, and team-oriented attitude * Ability to learn new systems, processes, and industry-specific requirements quickly The Ideal Candidate We are looking for someone who is dependable, organized, proactive, and genuinely enjoys helping people. The right person will be comfortable taking ownership of tasks, communicating clearly, following through on details, and staying calm and professional when things get busy.