Corporate Services Systems Administrator

We’re hiring a Corporate Services Systems Assistant to build and run internal operating systems that keep GCL audit-ready, measurable, and easy to operate. You’ll systemize onboarding and training, improve SharePoint structure and document control, automate repeatable workflows in Microsoft 365, and support corporate services reporting (HR/IT/Safety KPIs). You’ll thrive here if you’re highly organized, technically confident, calm under pressure, and motivated by building repeatable processes that stick. You’re comfortable stepping into partially documented processes, asking the right questions, and building structure from scratch. You can independently map a process, propose 2–3 options with tradeoffs, ship a first version, document it, and iterate based on measurable outcomes. This is not “just admin.” You will help build repeatable internal systems that support scale, clarity, and compliance. You’ll be closing loops: built → documented → adopted → measured → maintained. This role is designed to grow into a Business Analyst pathway over 12–24 months as capability and systems maturity increase. You will own key internal systems end-to-end, including: Operationalizing LMS & Training Systems Operationalize, build and maintain training content, tracking, completion records, and reporting Tighten structure and usability so training is easy to find, complete, and audit-ready Workflow Optimization & Automation Improve workflows using Microsoft 365 tools (e.g., Forms, Lists, Teams, Planner, SharePoint, Power Automate) Reduce follow-ups, improve visibility, and standardize repeatable processes Configuration of “HRIS / ATS / LMS” Support configuration improvements that help corporate services run smoothly and enable us to measure corporate service (HR, IT, Safety) KPI’s SharePoint Design & Document Control Improve SharePoint structure, navigation, version control, and accessibility Keep policies, templates, and processes current and well organized Approval rule: Any global change with broad business implications must be documented and approved by your manager. Must-haves: Hands-on experience with SharePoint and workflow automation (Power Automate strongly preferred, Power BI dashboards). Comfort learning new tools quickly is a must A technical, systems, or analyst mindset (you like building structure, not just “doing tasks”) Strong attention to detail; comfort working with documentation, records, and compliance tracking This role handles confidential HR, payroll, and legal documentation. Professional discretion and judgment around information access is non-negotiable Nice-to-haves: Familiarity with any of our existing stack is preferred (Nitro Sign, Canva, and AI-assisted content tools; Gamma, ElevenLabs, etc.) Experience with HRIS/LMS administration is strongly preferred (Collage HR experience is a plus) You’ll likely do well in this role if you are: Highly organized, reliable, and calm under pressure Motivated by improving systems, reducing friction, and creating clarity Comfortable switching between big picture thinking and detail-heavy documentation work Technically confident and able to learn systems independently Aligned with GCL’s culture of Innovation, Resiliency, Entrepreneurship, and Flexibility (practical improvements, not brainstorming for its own sake)