Customer Onboarding for SaaS Company

Posted 2 months ago

Worldwide

Needs to hire 4 Freelancers
Summary

We are seeking an Implementation Specialist to join our team and assist customers in setting up our SaaS product. The ideal candidate will have a strong customer service background and technical acumen to guide clients through the onboarding process. You will be responsible for ensuring a smooth implementation experience and addressing any questions or concerns that arise. If you are passionate about helping customers succeed with technology, we would love to hear from you!

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $20.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Customer Onboarding
Client Management
Activity on this job
  • Proposals:20 to 50
  • Last viewed by client:last week
  • Hires:
    2
  • Interviewing:
    4
  • Invites sent:
    1
  • Unanswered invites:
    0
About the client
Member since Dec 8, 2009
  • United States
    Los Angeles6:53 AM
  • $973K total spent
    533 hires, 213 active
  • 42,548 hours

Explore similar jobs on Upwork

Customer Onboarding
Client Management
Customer Feedback Documentation
Email Support
New Member Onboarding
Phone Support
Ticketing System
Customer Support
Online Chat Support
Customer Engagement
Remote Outbound Call AgentHourly‐ Posted 4 days ago
Phone Support
Phone Communication
VoIP Software

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo