Remote Outbound Call Agent

Posted 2 days ago

Worldwide

Needs to hire 20 Freelancers
Summary

AI Case Leads is a U.S.-based company specializing in Legal Intake, and we're looking for bilingual professionals to join our growing team. No legal experience is required; we provide all the training you need to succeed! We are seeking a full-time remote outbound call agent to join our team. The ideal candidate will have proficiency in both English and Spanish, excellent communication skills, and experience in telemarketing or phone support. This role involves making outbound calls to potential clients, providing information, and scheduling consultations. If you are passionate about legal services and have a strong work ethic, we want to hear from you! To apply, please provide a Vocaroo link with a voice recording of you reading the following script: "Hello, my name is ___. I’m reading this advanced script to demonstrate my ability to communicate clearly, even when the information is unusually dense and requires absolute control over tone, pacing, and pronunciation. In high-pressure intake situations, callers may be injured, confused, or upset, and I must simultaneously sound empathetic, precise, and confident. This means I need to articulate complicated instructions, verify sensitive information, and guide the caller through multiple steps without hesitation, mispronunciation, or noticeable accent drift. For example, I may need to calmly explain that although I cannot guarantee outcomes, I can accurately document the incident, clarify inconsistencies, and ensure their case is evaluated quickly and professionally. Even when a caller speaks rapidly, interrupts, or provides conflicting details, my responsibility is to remain steady, simplify the situation, and deliver reassurance without sounding robotic or overwhelmed. This script is intentionally challenging, and I appreciate you taking the time to evaluate my clarity and control"

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $6.00

    -

    $7.00

    Hourly
  • Remote Job
  • Complex project
    Project Type
Skills and Expertise
Mandatory skills
Phone Support
Phone Communication
Nice-to-have skills
VoIP Software
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:yesterday
  • Interviewing:
    5
  • Invites sent:
    51
  • Unanswered invites:
    44
About the client
Member since Feb 10, 2026
  • USA
    Sugar Land2:01 AM
  • $4.5K total spent
    7 hires, 0 active

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