Customer Service Representative for Appointments

Posted last month

Worldwide

Summary

We are seeking a customer service representative to call and schedule doctor's appointments for patients that are represented by law firms. Responsibilities include following up with patients to gather feedback on their appointments and ensuring all necessary information is documented accurately. The ideal candidate will have strong communication skills and experience customer service. Must have native fluency in English and have no accent or almost no discernable accent. This is a full time position.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $7.00

    -

    $15.00

    Hourly
  • Remote Job
  • Complex project
    Project Type
  • Contract-to-hire
    This job has the potential to turn into a full time role
Skills and Expertise
Mandatory skills
Customer Service
Phone Communication
Nice-to-have skills
Phone Support
Email Communication
Activity on this job
  • Proposals:10 to 15
  • Last viewed by client:last week
  • Hires:
    2
  • Interviewing:
    10
  • Invites sent:
    28
  • Unanswered invites:
    9
About the client
Member since Jun 12, 2026
  • USA
    Hoover1:17 PM
  • $350 total spent
    2 hires, 1 active
  • 56 hours

Explore similar jobs on Upwork

Data Entry
Content Writing
Microsoft Excel
Writing
Polish
Email Support
Phone Support
Customer Support
Order Tracking
Sales
Outbound Call
Customer Service

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo