Customer Support Specialist - Permanent Full Time Role - English Fluency Required

Posted 4 weeks ago

Worldwide

Needs to hire 2 Freelancers
Summary

FULL TIME ROLE - See attachment for full job description As a Customer Support Specialist, you’ll be the first line of support for both property managers and event hosts using Flamingo. Your job is to ensure that every customer — from a first-time user booking their first event to a seasoned enterprise client — receives fast, clear, and helpful responses. You’ll handle incoming support requests via email, live chat, and our ticketing system, troubleshoot issues, escalate complex problems, and ensure a world-class support experience across our platform and event marketplace.

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • $9.00

    -

    $10.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type

Contract-to-hire opportunity

This lets talent know that this job could become full time.
Learn more
Skills and Expertise
Mandatory skills
English
Online Chat Support
Activity on this job
  • Proposals:15 to 20
  • Last viewed by client:6 days ago
  • Interviewing:
    4
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Apr 28, 2014
  • United States
    Chicago6:54 AM
  • $55K total spent
    69 hires, 10 active
  • 4,885 hours

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