Customer Support Specialist - Permanent Full Time Role - English Fluency Required
Posted 4 weeks ago
Worldwide
Needs to hire 2 Freelancers
Summary
FULL TIME ROLE - See attachment for full job description As a Customer Support Specialist, you’ll be the first line of support for both property managers and event hosts using Flamingo. Your job is to ensure that every customer — from a first-time user booking their first event to a seasoned enterprise client — receives fast, clear, and helpful responses. You’ll handle incoming support requests via email, live chat, and our ticketing system, troubleshoot issues, escalate complex problems, and ensure a world-class support experience across our platform and event marketplace.
- More than 30 hrs/weekHourly
- 6+ monthsDuration
- ExpertExperience Level
$9.00
-
$10.00
Hourly- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Mandatory skills
English
Online Chat Support
Activity on this job
- Proposals:15 to 20
- Last viewed by client:6 days ago
- Interviewing:4
- Invites sent:0
- Unanswered invites:0
About the client
Member since Apr 28, 2014
- United StatesChicago6:54 AM
- $55K total spent69 hires, 10 active
- 4,885 hours
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