AI Developer Needed – Build a Custom Conversational AI System

Absolutely — you’re right. That was too exposed. Use this instead: # AI Developer Needed – Build a Custom Conversational AI System ## Overview We are looking for an experienced developer to help build a **custom AI-powered conversational assistant** for a specialist customer journey. This is **not** a generic chatbot project. We are developing a purpose-built solution around a real operational workflow. The public brief is intentionally high level. A more detailed specification and workflow documentation will only be shared with shortlisted candidates under appropriate confidentiality expectations. ## About the Project The goal is to create a conversational AI system capable of supporting parts of a customer journey through intelligent interactions and workflow automation. Potential areas of functionality may include: * Structured conversational flows * Lead qualification * Context-aware follow-up questions * Workflow automation * Human handoff logic * CRM integration * Appointment or booking-related logic * Conversation summaries * Passing information to internal team members * Future deployment across multiple environments The exact scope will be confirmed during discovery. ## What We’re Looking For We want someone who has experience building **real-world AI applications**, not someone simply deploying off-the-shelf chatbot templates. You should be comfortable with: * Designing conversational experiences * Working with APIs and third-party integrations * Building scalable systems * Translating business processes into technical workflows * Recommending the right architecture for the use case ## Preferred Experience Experience with some or all of the following is beneficial: * OpenAI APIs * Voiceflow * Botpress * LangChain * Make.com * n8n * Twilio * CRM integrations * Workflow automation * Prompt engineering * Multi-step conversational systems * Human-in-the-loop workflows ## Engagement Structure We would like to approach this project in two phases: ### Phase 1 – Discovery & Specification We will review the workflow together, discuss the technical approach, and share the detailed specification with shortlisted candidates. This stage will help define the implementation strategy and scope. ### Phase 2 – Fixed-Price Build Once the specification and deliverables are agreed, we would prefer to proceed under a **fixed-price agreement**. Please confirm whether you are comfortable with this structure. ## To Apply Please answer the following: 1. Have you built a custom conversational AI system before? Briefly describe what it did, your role, the technologies used, and whether it is currently live. 2. Which approach would you recommend for this type of build: Voiceflow, Botpress, custom OpenAI implementation, or another approach? Why? 3. Have you integrated AI systems with CRMs or third-party platforms? Which systems? 4. How do you prevent conversational AI from producing unreliable or inappropriate responses? 5. How would you decide when the AI should continue a conversation versus escalate to a human team member? ## Important Please do **not** apply if your solution is simply installing a generic chatbot template and connecting it to an AI model. We are looking for someone who can help build something practical, reliable, and scalable around a real operational workflow. There is potential for ongoing work beyond the initial build for the right candidate.