Ecommerce Operations Manager (Amazon + Shopify) – Full Time (NO Agencies)

This is NOT a typical VA role. ***IMPORTANT**** This is a full time position for an independent freelancer with no other clients. We run a fast-growing ecommerce brand selling physical products in the US. We are looking for someone who can take ownership of operations across: - Amazon Seller Central (listings, flat files, variations, troubleshooting) -Shopify (orders, customer service, product updates) - Customer support (email handling, disputes, replacements) - Coordination with suppliers and 3PL You should be comfortable solving problems independently, not waiting for instructions. Requirements: - English Native/Bilingual - Strong experience with Amazon Seller Central - Strong experience with Shopify - Strong experience with Inventory Management - Experience working with flat files, variation listings, and listing troubleshooting - Ability to handle customer service with judgment (not just scripts) - Full-time availability (10am–6pm EST) with NO other clients during these hours - Comfortable with screen recording during working hours Important: We are NOT looking for someone managing multiple clients. This role requires full focus. To apply: Include the following at the top of your application: - The word “NOGY-OPS” - A short answer (max 150 words): • What would you do if an Amazon listing breaks due to variation issues? • What would differentiate you from other candidates and what would you bring to the table that others candidates wouldn't? Applications without these will be ignored.