Enrollment Specialist, RBT Career Launch

Important: Commission based - $150 per enrollment. Pieces Institute runs RBT Career Launch, a training and certification program that takes people with no background in the field and gets them credentialed as Registered Behavior Technicians working with children with autism. Our students are career changers, parents re-entering the workforce, and high school graduates and college students who want a real credential before they graduate. Most of them are leaving retail, food service, daycare, or a warehouse floor. We generate our own leads. You are not cold calling. You are talking to people who raised their hand, booked a time, and want to know if this is real. What you'll actually do - Take scheduled calls with applicants who requested information - Run a structured discovery conversation to understand where they are, what they want, and whether this program gets them there - Disqualify people who are not a fit and tell them so directly - Present the program and tuition, handle objections, and enroll the right people - Work the follow-up. Most enrollments happen on call two or three, not call one - Log everything in the CRM the same day - Bring what you're hearing on calls back to marketing so we can sharpen the ads What you won't do - Promise anyone a job. We do not guarantee placement and neither do you - Pressure a parent into financing something they cannot afford - Chase leads you sourced yourself - Sit in meetings all day Who this is for You have sold something to a consumer who paid with their own money. You know the difference between a person who is excited and a person who is going to enroll. You are comfortable asking someone about their finances, and you do not flinch when you state the price. You can hold a conversation with someone who starts crying about their current job without either rushing them or losing the thread. You understand that the fastest way to a yes is to make it safe for them to say no. You take coaching. Your calls will be reviewed. Requirements Bilingual - English + Spanish 2 or more years in a phone sales, admissions, or enrollment role Track record you can speak to with actual numbers Consumer sales experience, ideally selling to people paying out of pocket rather than through an employer Comfortable in a CRM and disciplined about logging activity Reliable high-speed internet, a quiet space, and a headset Available 9am to 6pm Eastern, with some evening calls because our applicants work Nice to have: admissions or education sales background, familiarity with ABA or behavioral health, Sandler or similar consultative training, GoHighLevel experience. How to apply Send a 45 second video telling us the reason we should work with you along with your resume. Applications without the voice memo will not be reviewed.