Executive Operations Assistant Needed for Busy CEO

About: Founder of multiple businesses, brick and mortar and virtual in the wellness and healthcare industry needs executive virtual operations assistance to move project forward and create harmony in processes. We need someone who can operate independently, solve problems, and keep projects moving without constant supervision. Become the right hand to the owner and CEO and potentially work alongside an Operations Manager and front desk associate as we continue growing. What Success Looks Like: Clients have been responded to. Phone calls have been returned. Deposits have been collected. Appointment scheduled. Projects have moved forward. My inbox is organized. Assets have been drafted/created. Launches are progressing. I know exactly what decisions require my attention. Responsibilities: Executive Support Manage multiple inboxes Prioritize urgent communication Draft emails in my voice Maintain CEO task list Organize projects occasional travel coordination and personal/home project research. Customer Experience: Answer incoming calls Return voicemails Respond to text messages Schedule appointments Collect deposits Follow established policies Ensure no lead falls through the cracks. Digital Operations Kajabi Kit.com Website updates Landing pages Automations Email sequences Funnels Checkout pages Waitlists Zapier Project Management Take ideas from Slack or voice notes and turn them into completed projects by: Breaking work into tasks Following up Building SOPs Coordinating timelines Keeping projects moving Marketing Operations Repurpose content into: Reels Shorts TikToks Carousels Newsletters Maintain publishing schedules. Required Skills Exceptional English Strong written communication Excellent judgment High attention to detail Comfortable learning new software Experience with AI tools (ChatGPT, Claude, Gemini, etc.) Google Workspace ClickUp or similar Kajabi (preferred) Kit.com (preferred) Our Culture I value people who... Take ownership. Solve problems. Communicate proactively. Learn quickly. Improve systems. Think three steps ahead. I expect people to research, make recommendations, and present solutions—not simply ask what to do next. Communication Expectations Daily Flow: Morning Logged in Today's priorities/projects Midday Progress update Any blockers Recommended solutions End of Day: Completed Outstanding Questions requiring CEO decision This Role Is NOT For You If You need frequent reminders. You wait for instructions. You dislike documentation. You ask questions before researching. You struggle with changing priorities. If you are selected there will be a paid sample assessment which will mirror the type of work you'll be expected to manage. If you contact this company outside of upwork you will be automatically disqualified. To Apply (optional) Record a 1–3 minute Loom (or similar video) introducing yourself and answering this question: Why do you think you'd succeed in a role where your CEO is unavailable most of the day? Finally, include the phrase: "I enjoy creating order from chaos." at the beginning of your proposal so I know you've read the entire job description. Note: Budget was auto generated from the scope.