Fractional COO / Integrator for Growing Digital Marketing Agency (Agency Experience Required)

About Us SOS Digital Marketing is a performance marketing agency based in Southern California specializing in: * SEO & Local SEO * Google Ads * YouTube Ads * HubSpot Implementation & Automation * Website Development * AEO/GEO (AI Search Optimization) * Revenue Attribution & ROI Tracking We’ve grown to approximately $1M+ in annual revenue and are entering our next stage of growth. We’re investing heavily in systems, AI, automation, and building a business that can scale beyond founder dependency. We’re looking for a Fractional COO / Integrator who wants to become a true strategic partner in helping us build the systems, structure, and accountability necessary to reach the next level. This is not a typical project management role. We want someone who genuinely enjoys learning how agencies operate, understands the challenges of scaling a service business, and wants to help create a company that can eventually run with less day-to-day founder involvement. Who We’re Looking For Ideally, you have: * Experience operating or running a digital marketing agency * Previous COO, Integrator, Operations Director, or General Manager experience * Strong knowledge of agency workflows, delivery systems, client services, and team management * Experience implementing systems, SOPs, KPIs, accountability structures, and operational processes * Familiarity with EOS, Buy Back Your Time, or similar operational frameworks * Experience with project management platforms such as ClickUp, Asana, Teamwork, or Monday * Interest and experience with AI tools, automation, and building agentic workflows We value someone who is: * Hands-on and execution-oriented * Strategic but practical * Calm under pressure * Proactive rather than reactive * Comfortable challenging assumptions and holding accountability * Interested in building a long-term relationship rather than simply completing tasks The Role You’ll work directly with the founder to help: Operational Leadership * Build systems and processes that support scalable growth * Create accountability frameworks and KPIs * Improve team communication and execution * Reduce founder dependency across the organization * Document and optimize recurring workflows Team & Project Management * Help facilitate leadership meetings * Ensure priorities are being executed * Maintain visibility into key projects and bottlenecks * Support project managers and department leaders * Create clear ownership and accountability structures Strategic Planning * Assist with quarterly and annual planning * Help prioritize initiatives and resource allocation * Identify operational constraints and recommend solutions * Support implementation of AI and automation initiatives Agency Growth & Scale * Help build an agency that can grow without increasing founder complexity * Create repeatable systems for sales, onboarding, fulfillment, and reporting * Support leadership development within the organization * Help us think several years ahead, not just one quarter at a time Current Tools Experience with some of these is helpful: * HubSpot * ClickUp * Google Workspace * Looker Studio * WhatConverts * WordPress * Webflow * Claude * ChatGPT * AI automation tools and workflows Engagement Details * Fractional role (approximately 10–20 hours per week to start) * Flexible schedule * Potential for a long-term relationship * Opportunity to grow with the business over time To Apply Please answer the following: 1. Have you previously worked as a COO, Integrator, or operations leader within a digital marketing agency? Tell us about the agency and your role. 2. What operational systems or frameworks have you implemented that significantly improved agency performance? 3. What do you believe are the biggest mistakes agency owners make when trying to scale? 4. What excites you about helping build a business beyond founder dependency? 5. What AI or automation tools have you successfully implemented within an agency environment? We value long-term thinking, operational excellence, and people who genuinely care about helping businesses grow in sustainable ways.