GTM Operations Engagement Manager — Client-Facing (HubSpot / Salesforce)

We're hiring an experienced GTM Operations Engagement Manager to own client relationships and delivery for an AI-powered GTM operations consulting firm. RevPipes designs, builds, and maintains revenue operations and GTM systems for PE-backed B2B companies, primarily on HubSpot and Salesforce. We're bringing on senior, independent consultants to be the primary point of contact and owner of a client relationship. This is a hands-on, client-facing role. You own the client relationship and, initially, the end-to-end execution of the client deliverable, while our internal tooling is still being built. You take in requirements directly, build the systems, quality-check the output, and present results, reporting into our leadership through internal progress syncs. As our tooling and delivery support mature, more execution can be handed off; at the start, you own both the relationship and the build. How engagements work Every system we deliver moves through three phases: • Design — Define how the system should work: the metrics that prove it, the ideal process, the right tools, and the data structure. RevPipes leadership stays closely involved in Design initially, so you'll have support here — but you'll need to understand the design decisions so you can build smoothly in the next phase. (Typically a 2–4 week phase focused on stakeholder alignment.) • Build — This is where the bulk of your work is: you implement the blueprint end-to-end, configuring objects and fields, building workflows and integrations, and standing up reporting. • Maintain — Monitor performance metrics, surface drift early, and keep optimization moving. What you'll do - Own the client relationship as the single primary point of contact for one engagement. - Lead client working sessions, capture requirements directly, and present progress and results. - Take end-to-end responsibility for executing the client deliverable — building and configuring the systems (primarily in HubSpot) yourself. - Understand the Design decisions (developed with RevPipes leadership) so you can build smoothly and manage the engagement end to end. - Manage complex projects with competing timelines and interdependencies. - Quality-check your deliverables and own scope, timeline, and outcomes. - Report progress internally and escalate only true blockers. Engagement domains (the scope of the work you'll build and own): - Pipeline management & forecasting (stage gates, hygiene, qualification, forecasting) - Lead management (MQL/SQL, scoring, routing, closed-lost re-engagement, handoff) - Marketing events & attribution (online + offline event capture as a reportable signal) - Account-based prospecting / outbound (target lists, enrichment, intent, sequencing) - Data operations (CRM object-model familiarity, enrichment, normalization, deduplication) What you'll bring - 5–10 years in client-facing GTM, revenue, or marketing/sales operations, with a strong emphasis on client / account / engagement management. - Proven experience managing complex projects with competing timelines and interdependencies. - Agency background (highly preferred): you've managed multiple clients at once and are fluent in competing priorities and client management. - Strong, hands-on working knowledge of HubSpot (critical) — you can build and configure, not just direct the work. Salesforce experience a plus. - Comfortable using AI tools to support delivery. - Strong facilitation, communication, and presentation skills; self-directed and detail-oriented. Logistics - US-based only - Independent contractor, subcontracted under the RevPipes brand, assigned as Engagement Manager for one (1) client engagement. You'll be set up with a revpipes.com email address and will work inside RevPipes' environment. - Ongoing and project-based, with kickoff targeted for mid-July; selected consultants are onboarded ahead of kickoff.