Healthcare Credentialing Consultant with AI & Automation Expertise
Worldwide
Hybrid operator-technologist with deep credentialing domain experience ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Credentialing is where revenue quietly bleeds. Every day a provider sits un-credentialed costs $500–$1,000 in lost billing, and the delay is almost never about the provider — it's the manual drag. The same demographic data gets re-keyed across HR, medical staff files, payer portals, CAQH ProView, and NPPES. Primary source verification stalls waiting on medical schools, licensing boards, and the NPDB. Re-attestations go stale, expirables slip, and one MSP leaving can spike the whole team's workload. Meanwhile, the tooling hasn't kept up. AI form-fill helps with one screen, but nobody has closed the gap to end-to-end submission, follow-up, and reconciliation. Payer portals still break RPA bots. NCQA audit prep still buries teams in documentation. We place embedded consultants alongside healthcare clients to fix exactly this — using modern AI to compress credentialing cycle time and strip out the manual rework. We're hiring someone to join our consulting bench and do that work. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT YOU'LL DO • Embed with healthcare clients — provider groups, MSOs, digital health, payer-adjacent orgs — to map their credentialing and payer enrollment workflows end-to-end • Identify which steps are best served by modern AI assistants, by purpose-built credentialing platforms, or by workflow automation • Build and prototype automations: document parsing, application auto-population, expirables monitoring, status tracking, and follow-up outreach • Train and coach credentialing teams, MSPs, and ops leads on using modern AI tools well in their day-to-day • Translate observed friction into clear automation briefs and architectural recommendations • Interface confidently with credentialing staff, client executives, and our internal technical team • Help clients evaluate the credentialing tech landscape — CVO partners, payer enrollment software, AI-native platforms — without bias ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO YOU ARE • Deep, hands-on experience in healthcare credentialing or payer enrollment — you've actually worked CAQH ProView profiles, run primary source verification, managed re-attestations, fought payer portals, or built the tools that do • Background as an MSP, credentialing specialist, payer enrollment lead, CVO operator, medical group ops director, OR a healthcare technologist/developer who has shipped credentialing solutions • You speak the language fluently — NCQA, NPDB, NPI, PECOS, CAQH, primary source verification, expirables, revalidations, sanctions screening • You use modern AI assistants daily and have actually built or prototyped automations — not just talked about them — comfortable with no-code automation platforms, scripting, or both • You can sit with non-technical credentialing staff and meet them where they are, then turn around and write a clean automation spec for a technical team • Excellent written and verbal communication; comfortable in front of client executives ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ALSO A PLUS • Direct development experience — Python/JavaScript, API integration, document AI/OCR, RPA • Experience inside a CVO or with NCQA-accredited credentialing operations • Familiarity with platforms like Symplr, MD-Staff, Verifiable, Modio, CAQH Credentialing Suite, Incredable, or EnrollPilot • Multi-state licensing, telehealth credentialing, or digital-health-specific experience ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT TO INCLUDE IN YOUR PROPOSAL • A SHORT VIDEO (2–3 MINUTES) INTRODUCING YOURSELF AND WALKING THROUGH YOUR EXPERIENCE — THIS IS REQUIRED. PROPOSALS WITHOUT A VIDEO WILL NOT BE REVIEWED. • One specific example of a credentialing or payer enrollment workflow you've personally improved with technology — what you saw, what you built or changed, and the result (cycle time, error rate, revenue recovered) • Which AI assistants and automation tools you use today, and how • A short note on your credentialing-domain background — years, settings, scale • Your availability ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ If you've lived inside credentialing and taught yourself to automate it, you're the rare hybrid we're looking for — tell us your story.
- More than 30 hrs/weekHourly
- 6+ monthsDuration
- ExpertExperience Level
- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:10 to 15
- Last viewed by client:2 weeks ago
- Interviewing:2
- Invites sent:0
- Unanswered invites:0
About the client
- United StatesMalibu9:33 PM
- $610K total spent161 hires, 6 active
- 13,853 hours
- Retail & Consumer GoodsMid-sized company (10-99 people)
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by