Immediate HR & Workforce Scheduling Specialist Needed – Start Today (Must Complete by 7:30 PM CST)

I own a hand car wash and auto detailing business in Houston, Texas that operates 7 days per week from 9:00 AM to 8:00 PM. We currently employ 16 active team members consisting of 2 Shift Leads, 3 Customer Service Associates, 1 Flex Employee, and 11 Detail Technicians. I am not looking for a generic scheduler. I need someone with real experience in workforce planning, labor management, operations, staffing optimization, and HR scheduling who can immediately evaluate our current staffing structure and build a more efficient labor schedule. The reality is that we have largely been "freestyle scheduling" employees without a true labor management strategy. As a result, labor costs have become excessive, staffing levels are often misaligned with customer demand, and the business is not properly allocating revenue toward payroll, operating expenses, growth, and profitability. Over the last six months alone, I have personally contributed more than $60,000 out of pocket to cover payroll and keep operations moving. Our business pattern is very clear: Monday, Tuesday, Wednesday, Thursday, and Sunday are generally slower days. Friday and Saturday are our busiest days. We have 8 service bays available. On slower days, I prefer operating with 1 Shift Lead, 1 Customer Service Associate, and approximately 4 Detail Technicians. During peak periods, we need a staffing model that allows us to properly utilize additional bays while maintaining labor efficiency. Employees must receive proper breaks and remain compliant with company policies. We currently use Homebase for scheduling and labor tracking. The goal of this project is not simply to create a schedule. The goal is to build a staffing structure that makes operational and financial sense while ensuring adequate coverage, employee accountability, labor control, and bay utilization. Deliverables: • Complete employee schedule for June 22, 2026 through June 28, 2026 • Labor optimization recommendations • Staffing recommendations for slow days versus peak days • Suggestions to reduce unnecessary labor expenses • Review of employee coverage, shift assignments, and operational efficiency IMPORTANT: Start immediately upon hire. Schedule must be completed no later than 6:00 PM CST on June 21, 2026. Hourly contract only. Upwork Time Tracker required. No fixed-price proposals. I will only respond to freelancers who submit thoughtful proposals demonstrating they actually read this posting and understand workforce planning, labor management, scheduling, and operational efficiency. Generic copy-and-paste proposals will be ignored. If you have experience helping service-based businesses control labor costs, improve staffing efficiency, and create practical schedules that support profitability, I would like to speak with you immediately.