Integrate Claude AI, NetSuite, Zendesk

We are seeking a skilled freelancer to integrate Claude AI, NetSuite, and Zendesk for enhanced customer service. The ideal candidate will have experience in API integration and a strong understanding of customer service tools. Responsibilities include setting up seamless communication between these platforms to improve our customer service efficiency. If you have a passion for innovative solutions and a knack for problem-solving, we would love to hear from you! PLEASE DO NOT REPLY OUTSIDE OF UPWORK. PLEASE ALSO ONLY APPLY IF YOU HAVE EXPERIENCE WITH NETSUITE AND CLAUDE Initial Scope (Phase 1) Connect Zendesk tickets to Claude via n8n Retrieve customer, order, quote, stock and pricing information from NetSuite Generate draft customer responses in Zendesk Create internal notes and suggested actions Implement approval workflows and audit logging Future Scope (Phase 2) Create Sales Orders in NetSuite Amend Sales Orders Create Quotes Amend Quotes Additional customer service and sales administration automations Required Experience NetSuite REST API and/or SuiteScript n8n workflow automation Zendesk API Claude API or other LLM integrations Building secure, production-ready business automations Strong documentation and communication skills