Legal Intake & Email Coordinator

Join our team as a Legal Intake & Email Coordinator. You'll manage client communications, coordinate legal intake, and ensure smooth client onboarding. This role requires strong organizational skills and attention to detail to maintain accurate records and ensure timely responses. If you're passionate about legal support and enjoy working in a fast-paced environment, we want to hear from you! **Job Title:** Legal Email Coordinator – Exceptional English Writing Required **Location:** Remote **Type:** Part-Time to Full-Time Potential We are looking for a highly organized, detail-oriented **Legal Email Coordinator** to help manage client communications, case updates, and internal follow-up tasks for a fast-paced legal services operation. This role is ideal for someone with a **legal, paralegal, court-processing, traffic law, or administrative legal background** who can write exceptionally well in English and manage client communication with professionalism, accuracy, and urgency. You will be responsible for monitoring incoming emails, reviewing case details, drafting clear responses, identifying urgent issues, and making sure no client communication or important deadline falls through the cracks. **Responsibilities:** * Monitor and manage incoming client emails throughout the day * Draft clear, polished, and professional email responses * Review case details and identify required next steps * Coordinate communication between clients and internal teams * Track urgent client issues, deadlines, missing documents, and case updates * Organize and prioritize high-volume email communication * Maintain accurate notes and updates inside a CRM or case management system * Escalate legal, court, or client issues when needed * Help improve email templates, communication workflows, and internal processes * Ensure all client communication is accurate, professional, and timely **Requirements:** * Legal, paralegal, court, traffic law, or law office experience required * Exceptional written English skills * Strong grammar, tone, and professional communication ability * Ability to write clearly, calmly, and confidently to clients * Strong attention to detail * Highly organized and reliable * Comfortable working inside Gmail, CRM systems, and shared task tools * Able to prioritize urgent matters without constant supervision * Customer service experience is helpful, but legal/admin accuracy is more important **Ideal Candidate:** You are proactive, organized, and able to take ownership of email communication. You understand that clients are often stressed, confused, or frustrated, and you know how to respond professionally while keeping communication accurate, clear, and calm. You should be comfortable handling a high volume of emails, identifying what needs immediate attention, and keeping the internal team updated on important issues. **Schedule:** We are looking for someone available during U.S. business hours, preferably Pacific Time. The role may start part-time and grow into a larger position depending on performance. **To Apply:** Please include: 1. Your legal, paralegal, court, or administrative legal experience 2. Examples of professional email writing or client communication 3. Your availability during Pacific Time business hours 4. Your hourly rate 5. A brief explanation of why you would be a strong fit for this role Generic proposals will not be considered. We are looking for someone who can communicate clearly, think critically, and manage important client communications with care, accuracy, and urgency.