Marketing & CRM Assistant

We are looking for a reliable Marketing & CRM Assistant to support our wellness business. Responsibilities • Manage and update GoHighLevel (services, calendars, promo codes, workflows, and CRM tasks) • Assist with marketing projects and daily administrative tasks • Research competitors, pricing, and new service opportunities • Create and edit short-form videos using CapCut • Post content on Instagram and Facebook • Create basic stories and promotional content • Support Google Ads and Meta Ads projects as directed • Prepare simple daily or weekly reports • Assist with online hiring tasks when needed Requirements • Experience with GoHighLevel • CapCut video editing • Instagram & Facebook management • Google Ads knowledge • Good English communication • Organized and detail-oriented Nice to Have • Experience with wellness, beauty, or massage businesses • Canva experience • CRM automation experience Work Structure & Availability This role includes both ongoing responsibilities and one-time project-based tasks. Ongoing Responsibilities • Edit and prepare short-form videos using CapCut • Create and publish 3 social media posts/reels per week • Schedule and publish Instagram and Facebook content • Coordinate with the Marketing Manager regarding content ideas, style, and strategy • Submit Google Ads and Meta Ads performance reports twice per week • Reporting deadlines: every Monday and Friday Content frameworks, ideas, and campaign direction will be provided by the Marketing Manager. Project-Based Tasks Occasionally, one-time tasks will be assigned. These tasks may include research, CRM updates, campaign setup, competitor analysis, system updates, or other marketing-related projects. Depending on the complexity of the task, delivery is typically expected within 24–48 hours. Availability Applicants must be available during Vancouver business hours for communication, task assignments, meetings, and collaboration. Preferred availability: 6:00 AM – 1:00 PM Pacific Time (Vancouver Time) The ability to respond promptly and maintain regular communication during these hours is important. Additional Notes This role is designed to support the ongoing growth of the business. While the responsibilities listed above represent the primary scope of work, additional marketing, CRM, administrative, research, content, or operational tasks may be assigned as business needs evolve. Applicants should be flexible, proactive, and comfortable taking on new responsibilities when required. The exact workload and priorities may change from time to time, and the ability to adapt and learn quickly is important for success in this role. The responsibilities listed in this posting are intended as examples of the types of work involved and should not be considered a complete or exhaustive list of duties.