Medical Doctor's Virtual Office Assistant and Admin

Virtual Assistant – Calls, Emails & Operations Support (U.S. Time Zone) (Optional side role: marketing, social media, content creation if there is interest) We are a growing, high-performance medical practice looking for a reliable, proactive Virtual Assistant to help manage calls, emails, and day-to-day operational tasks. This role is ideal for someone who gets things done, takes ownership, and adapts quickly as needs evolve. This is NOT a passive role. Tasks may change day-to-day, and we value execution and accountability far more than prior medical experience. What We Care About Most -Reliability and follow-through -Strong work ethic and sense of ownership -Ability to prioritize and adapt quickly -Professional communication and problem-solving -Someone who doesn’t need hand-holding -Medical experience is a plus—but not required. We will train the right person. Must-Have Requirements Fluent English (spoken and written) – REQUIRED Spanish preferred (large Spanish-speaking patient population) Excellent phone presence and customer-service mindset Strong written communication (emails, messages, notes) Fast, accurate typing and good grammar Organized, detail-oriented, and dependable Comfortable handling multiple tasks and deadlines Stable high-speed internet, computer, headset, and video capability Availability during Pacific Time business hours (approximately 9am–6pm PST) Key Responsibilities Main responsibility will be doing intakes for new patients after patient schedules and appointment and before the actual visit. Note completion. Below are other as needed responsibilities: Prior authorization for procedures with insurances Answering and routing phone calls professionally Managing emails and basic patient communications General virtual office assistance and administrative support Scheduling coordination and referral communications Task management, follow-ups, and reminders Basic billing and administrative tasks (training provided) Helping keep operations organized and moving efficiently Tasks may evolve—flexibility is essential. Who This Role Is Perfect For Someone who takes pride in being dependable A self-starter who anticipates needs and solves problems Someone who wants a long-term role and growth opportunities A person who enjoys structure but can adapt when priorities shift Someone who communicates clearly and professionally Growth Opportunity This is a long-term position with the potential for: Increased responsibility Promotion Expanded operational or leadership role We reward people who show up, take ownership, and deliver consistently. Important We are looking for one great person, not many average ones. If you are organized, proactive, reliable, and take pride in your work—we want to hear from you. PLEASE DO NOT RESPOND WITH AN AI GENERATED MESSAGE. I WOULD LIKE TO HEAR FROM YOU, not from your AI / ChatGPT. Thank you :)