Meta WhatsApp Business API Expert, Recover Disabled WABA Account.
Worldwide
We are seeking an experienced Meta Business and WhatsApp Business Platform specialist to assess and resolve restrictions affecting our Meta Business Portfolio and WhatsApp Business Account. Background - Company: Anabta FZE - Jurisdiction: UAE - Licensing authority: Sharjah Publishing City Free Zone - Product: CartSafe, a SaaS platform using WhatsApp for transactional messaging - Issue: Business verification failed, the WABA became restricted or inaccessible, and a previous review was denied - Activity: Our records indicate no production messages were sent before the restriction - Templates: Multiple templates were rejected around the time of enforcement - Phone: Jordanian `+962` number associated with the UAE business A complete audit package with screenshots, timelines, asset IDs, technical evidence, and previous escalation drafts will be provided. Required Tasks - Review the existing audit package and Meta account status. - Identify the exact restricted assets and enforcement reasons. - Verify the timeline and likely root cause. - Check the consistency of our legal entity, address, domain, phone number, and business-verification information. - Determine whether another official review or escalation is available. - Prepare and assist with submitting a factual appeal or complaint through the correct official channel. - Recommend the required supporting documents and respond to Meta follow-ups. - Evaluate whether a Meta Partner, Solution Partner, or BSP escalation is appropriate. - Review rejected WhatsApp templates and correct them where necessary. - Review the proposed WABA ownership structure for our SaaS platform. - If Meta authorizes remediation or rebuilding, assist with business verification, WABA onboarding, phone registration, templates, and final configuration. - Provide a final recovery and compliance checklist. Required Experience - Proven experience resolving restricted or disabled WABAs. - Strong knowledge of Meta Business Suite and WhatsApp Business Platform. - Experience with Meta business verification and Account Integrity restrictions. - Experience preparing Meta support escalations. - Strong written English. Experience with UAE entities, Meta Partners, Solution Partners, BSPs, or SaaS WhatsApp integrations is preferred. Proposal Requirements Please include: 1. Number of restricted or disabled WABA cases you have handled. 2. Examples of successful outcomes, with sensitive information redacted. 3. Any verifiable Meta Partner, Solution Partner, Tech Provider, or BSP affiliation. 4. Your initial assessment of the likely causes. 5. Your proposed approach, timeline, and price. Compliance and Security All work must use official and compliant Meta channels. Do not propose purchased accounts, duplicate profiles, VPNs, proxies, anti-detect tools, false documents, or methods intended to bypass restrictions. No appeal, submission, account change, or new asset creation may occur without our written approval. We will not share passwords, 2FA codes, recovery codes, or API secrets. Deliverables - Restriction and root-cause assessment - Recommended recovery path - Final appeal or escalation package - Corrected WhatsApp templates - Business-verification and compliance checklist - Final configuration guidance, if remediation is authorized
- Less than 30 hrs/weekHourly
- < 1 monthDuration
- ExpertExperience Level
$8.00
-
$20.00
Hourly- Remote Job
- One-time projectProject Type
Skills and Expertise
Activity on this job
- Proposals:5 to 10
- Last viewed by client:yesterday
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
- ARESharjah5:30 AM
- $2.2K total spent4 hires, 3 active
- 33 hours
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